SmileBay Dental Surgery (Island Plaza)
Menurut metodologi terbuka kami, klinik ini memperoleh 77.8/100 untuk ketelusan, reputasi, kebolehcapaian perkhidmatan, dan keterlihatan digital.
Kedudukan keseluruhan: #1 daripada 19 klinik yang diberi kedudukan · Terakhir disemak: 2026-09-18
77.8/100
69.3 daripada 100
Keterlihatan dalam jawapan ChatGPT dan Gemini
Berapa kerap ChatGPT dan Gemini menyebut klinik ini apabila pesakit meminta mereka mencadangkan doktor gigi. Diukur oleh Ansmeter, 2026-10-08.
Laporan penuh laporan dalam bahasa Inggeris
Ansmeter adalah perkhidmatan sekutu. Angkanya bukan sebahagian daripada kedudukan ini dan tidak mempengaruhi tempat klinik — skor hanya berubah apabila data awam berubah.
Kedudukan mengikut Profil Penilaian
- Ketelusan & Kepercayaan Keseluruhan#177.8/100
- Terbaik untuk Ekspatriat#177.8/100
- Terbaik untuk Implan Gigi#175/100
- Terbaik untuk Rawatan Gigi Kecemasan#184/100
- Ketelusan Harga Terbaik#351.5/100
- Klinik Berbahasa Inggeris Terbaik#182/100
- Terbaik untuk Keluarga / Kanak-kanak#184.5/100
- Pergigian Tidur (bius am / sedasi mendalam)tidak diberi kedudukan
Bius Am & Sedasi Mendalam
Sama ada klinik mendokumenkan rawatan di bawah bius am atau sedasi mendalam — «pergigian tidur», di mana pesakit tidur dan tidak sedar apa-apa (tidak merasa, melihat atau mendengar prosedur). Sedasi sedar biasa, di mana pesakit kekal terjaga dan responsif, tidak dikira di sini. Maklumat ini sekadar rujukan dan tidak mempengaruhi skor ketelusan.
- ✗ Bius am / sedasi mendalam (pergigian tidur) — Tiada bius am atau sedasi mendalam didokumenkan The website states implant surgery is done under local anaesthesia and mentions "sedation options" without describing general anaesthesia or sedation where the patient is asleep. [smilebay-dental-surgery-island-plaza-sedation] [smilebay-dental-surgery-island-plaza-deepen-20]
Ringkasan
SmileBay Dental Surgery di Island Plaza (Island 88), Tanjung Tokong, salah satu daripada lapan cawangan SmileBay Dental di Pulau Pinang, dibuka Isnin hingga Sabtu. Laman web kumpulan menamakan empat doktor gigi di cawangan ini dan menyenaraikan rawatan am, kosmetik, ortodontik dan implan, dengan X-ray panoramik di setiap cawangan dan pengimejan 3D untuk perancangan implan. Laman web dalam bahasa Inggeris, ditujukan juga kepada pesakit yang melancong ke Pulau Pinang, dan tidak menyiarkan senarai harga.
Kekuatan
- Ketelusan Maklumat: 20 daripada 20 mata.
- Reputasi & Ulasan: 19 daripada 20 mata.
- Infrastruktur Perubatan: 15 daripada 15 mata.
- Komunikasi & Perkhidmatan: 8.5 daripada 10 mata.
- Tiada isyarat merah dikenal pasti dalam sumber awam.
Kelemahan
- Ketelusan Harga: 0 daripada 15 mata yang boleh disahkan (tiada: harga atau julat harga diterbitkan; harga pencucian gigi dinyatakan; harga tampalan gigi dinyatakan; harga mahkota gigi dinyatakan; harga implan dinyatakan; harga konsultasi dinyatakan; harga X-ray / pengimejan dinyatakan)
Pecahan Skor
Setiap kriteria di bawah diberi skor daripada sumber awam. ✓ disahkan ya · ✗ disahkan tidak / tidak ditemui · ◐ separa · ? tidak disahkan (memperoleh 0, bukan penemuan negatif).
Ketelusan Maklumat
20 / 20
Sama ada fakta asas tentang klinik — pasukannya, premisnya, perkhidmatannya dan lokasinya — boleh disahkan secara awam.
| ✓ | Mempunyai laman web yang berfungsi Group website live on 2026-09-18 with a locations page listing this branch's address, phones, hours and dentists, plus service, doctor and technology pages. [s2] [s1] | 4/4 |
| ✓ | Nama doktor gigi disenaraikan The locations page names four dentists at this branch: Dr Lim Han Chuin, Dr Chin Mei Yun, Dr Ian Foo and Dr Ong Yin Joe; each has a profile on the doctors page. [s1] [smilebay-dental-surgery-island-plaza-deepen] | 3/3 |
| ✓ | Pengkhususan doktor gigi disenaraikan Doctor profiles state degrees and training, e.g. Dr Lim Han Chuin: DDS (USM), fellowship in TMD and orofacial pain, orthodontic mini-residency; Dr Ian Foo: implant fellowship. [smilebay-dental-surgery-island-plaza-deepen] | 2/2 |
| ✓ | Gambar sebenar klinik Business-uploaded Google photos show the Island Plaza building with SmileBay signage, the branch shopfront, reception and an X-ray room; the website has a virtual tour video of the branch. [smilebay-dental-surgery-island-plaza-deepen-2] [s1] | 2/2 |
| ✓ | Senarai perkhidmatan diterbitkan Service pages list general, cosmetic and surgical treatments, from scaling, fillings and root canals to crowns, veneers, Invisalign, implants, bone grafts and sinus lifts. [smilebay-dental-surgery-island-plaza-deepen-3] [smilebay-dental-surgery-island-plaza-deepen-4] [smilebay-dental-surgery-island-plaza-deepen-5] | 3/3 |
| ✓ | Maklumat perhubungan yang jelas Site, Google listing and shopfront agree: mobile +60 17-437 0321, landline 04-890 0600, email enquiry@smilebaydental.com; group WhatsApp +60 12-624 5688 on every page. [s1] [smilebay-dental-surgery-island-plaza-deepen-2] [smilebay-dental-surgery-island-plaza-deepen-6] | 2/2 |
| ✓ | Versi laman web dalam bahasa Inggeris The whole website is in English; there is no other language version. [s2] | 2/2 |
| ✓ | Alamat dan peta diterbitkan Locations page: 118-M-06, Island Plaza, Jalan Tanjung Tokong, with an embedded Google map of this listing and a Waze link; the Google pin (5.4505, 100.3058) is at Island Plaza. [s1] [smilebay-dental-surgery-island-plaza-deepen-2] | 2/2 |
Ketelusan Harga
0 / 15
Sama ada pesakit boleh menganggarkan kos sebelum berkunjung. Julat harga yang diterbitkan dikira; harga tepat tidak diwajibkan.
| ✗ | Harga atau julat harga diterbitkan No price list or price ranges on the website or Google listing; the only figure is a 2022 blog package (RM140 screening with cleaning) offered at three other branches. [smilebay-dental-surgery-island-plaza-deepen-3] [smilebay-dental-surgery-island-plaza-deepen-4] [smilebay-dental-surgery-island-plaza-deepen-5] [smilebay-dental-surgery-island-plaza-deepen-7] | 0/3 |
| ✗ | Harga pencucian gigi dinyatakan No cleaning price for this branch; a 2022 blog article prices a RM140 screening package with cleaning only at the Juru, Air Itam and Bayan Baru branches. [smilebay-dental-surgery-island-plaza-deepen-3] [smilebay-dental-surgery-island-plaza-deepen-7] | 0/2 |
| ✗ | Harga tampalan gigi dinyatakan The general dentistry page describes tooth fillings without a price; none of the website's service, technology or article pages gives a standing fee. [smilebay-dental-surgery-island-plaza-deepen-3] | 0/2 |
| ✗ | Harga mahkota gigi dinyatakan The cosmetic dentistry page describes crowns and bridges without a price; no crown fee appears elsewhere on the website. [smilebay-dental-surgery-island-plaza-deepen-4] | 0/2 |
| ✗ | Harga implan dinyatakan Implant pages describe the consultation, 3D scan and a treatment plan with a full cost breakdown, but publish no implant price. [smilebay-dental-surgery-island-plaza-deepen-5] [smilebay-dental-surgery-island-plaza-sedation] | 0/2 |
| ✗ | Harga konsultasi dinyatakan Free consultations are offered for Invisalign only, as an offer; no consultation fee is published [smilebay-dental-surgery-island-plaza-deepen-8] [smilebay-dental-surgery-island-plaza-deepen-9] | 0/2 |
| ✗ | Harga X-ray / pengimejan dinyatakan No imaging price; a 2022 article mentions a free radiograph "worth RM120" only as part of a package at three other branches. [smilebay-dental-surgery-island-plaza-deepen-10] [smilebay-dental-surgery-island-plaza-deepen-7] | 0/2 |
Reputasi & Ulasan
19 / 20
Isyarat ulasan awam. Penilaian Google dilaraskan dengan prior Bayesian (penilaian 4.0, pemberat 25) supaya 5.0 daripada segelintir ulasan tidak mendahului 4.8 daripada beratus-ratus ulasan.
| ✓ | Penilaian Google (dilaraskan secara Bayesian) as of 2026-09-18; star histogram 5*..1* = 226/7/1/1/4 [smilebay-dental-surgery-island-plaza-deepen-2] | 6/6 |
| ◐ | Jumlah ulasan Google as of 2026-09-18; histogram sums to 239 (238 on 2026-08-25) [smilebay-dental-surgery-island-plaza-deepen-2] | 2.5/3 |
| ✓ | Kebaharuan ulasan Newest Google review read is dated 2026-07-02 (5 stars). [smilebay-dental-surgery-island-plaza-deepen-2] | 3/3 |
| ✓ | Klinik membalas ulasan The owner replies to reviews on Google: 11 of the 12 reviews read carry an owner reply, 7 of them to reviews from the last 12 months; the latest reply is dated 2026-10-01 (to a review of 2026-08-19). [smilebay-dental-surgery-island-plaza-deepen-28] [smilebay-dental-surgery-island-plaza-deepen-2] [smilebay-dental-surgery-island-plaza-deepen-11] [smilebay-dental-surgery-island-plaza-deepen-12] [smilebay-dental-surgery-island-plaza-deepen-13] [smilebay-dental-surgery-island-plaza-deepen-14] | 2/2 |
| ✓ | Tiada aduan berulang All 9 Google reviews read are 5 stars; 1- and 2-star ratings are 5 of 239 (2%); the 3 WhatClinic reviews are positive. No repeated complaint seen. [smilebay-dental-surgery-island-plaza-deepen-2] [smilebay-dental-surgery-island-plaza-deepen-11] [smilebay-dental-surgery-island-plaza-deepen-12] [smilebay-dental-surgery-island-plaza-deepen-13] [smilebay-dental-surgery-island-plaza-deepen-14] [smilebay-dental-surgery-island-plaza-deepen-15] | 2/2 |
| ✓ | Tiada pola ulasan mencurigakan The 12 Google reviews read (dated 2019-10-14 to 2026-08-28, from accounts with 1–130 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 4 / 2★ 1 / 3★ 1 / 4★ 7 / 5★ 226. [smilebay-dental-surgery-island-plaza-deepen-28] | 2/2 |
| ✓ | Kehadiran Facebook yang aktif The group's Facebook page, linked from the website: about 6.8 thousand followers, recommended by 94% of 101 reviews; newest post dated 2026-08-26. [smilebay-dental-surgery-island-plaza-deepen-16] [s2] | 1/1 |
| ✗ | Kehadiran di TripAdvisor Tripadvisor's own search for SmileBay in Penang returned no listing for the clinic on 2026-09-18. [smilebay-dental-surgery-island-plaza-deepen-17] | 0/0.5 |
| ✓ | Platform ulasan lain WhatClinic: 4.8 from 3 verified patient reviews (2017-2025) for the Island Plaza branch. [smilebay-dental-surgery-island-plaza-deepen-15] | 0.5/0.5 |
Infrastruktur Perubatan
15 / 15
Julat peralatan dan perkhidmatan yang didokumenkan secara awam. Ini mengukur ketersediaan yang berdokumen, bukan kualiti klinikal.
| ✓ | X-ray di premis Technology page: every SmileBay branch has a panoramic X-ray machine; a business photo on the Google listing shows a Vatech X-ray unit at this branch. [smilebay-dental-surgery-island-plaza-deepen-10] [smilebay-dental-surgery-island-plaza-deepen-2] | 2/2 |
| ✓ | CBCT (pengimejan 3D) Technology page names the group's CBCT machines; the implant consultation at this branch includes a 3D scan to assess bone density, nerves and sinuses. [smilebay-dental-surgery-island-plaza-deepen-10] [smilebay-dental-surgery-island-plaza-sedation] | 2/2 |
| ✓ | Implantologi Surgical page: single and multiple implants, bone grafts, sinus lift, implant-supported dentures; implant consultations are offered at this branch. [smilebay-dental-surgery-island-plaza-deepen-5] [smilebay-dental-surgery-island-plaza-sedation] | 2/2 |
| ✓ | Ortodontik Cosmetic page lists orthodontic treatment, Invisalign and Myobrace; Dr Lim Han Chuin at this branch focuses on Invisalign and clear aligners. [smilebay-dental-surgery-island-plaza-deepen-4] [smilebay-dental-surgery-island-plaza-deepen] | 2/2 |
| ✓ | Pembedahan mulut General page lists extraction; surgical page lists implant placement, bone grafts and sinus lifts. [smilebay-dental-surgery-island-plaza-deepen-3] [smilebay-dental-surgery-island-plaza-deepen-5] | 2/2 |
| ✓ | Pergigian pediatrik The branch shopfront lists "Children" among its services and the Google profile describes care "for all ages"; the website offers Myobrace and fissure sealants. [smilebay-dental-surgery-island-plaza-deepen-2] [smilebay-dental-surgery-island-plaza-deepen-4] [smilebay-dental-surgery-island-plaza-deepen-3] [smilebay-dental-surgery-island-plaza-deepen-13] | 1.5/1.5 |
| ✓ | Rawatan kecemasan The Google profile lists "Emergency dental service" among its categories; the website invites patients at this branch to book a toothache check-up by WhatsApp. [smilebay-dental-surgery-island-plaza-deepen-2] [smilebay-dental-surgery-island-plaza-deepen-18] | 1.5/1.5 |
| ✓ | Berpengalaman dengan pesakit antarabangsa The website addresses patients travelling to Penang for treatment, offers help with trip planning and asks for country of residence on its enquiry form. [smilebay-dental-surgery-island-plaza-deepen-19] [smilebay-dental-surgery-island-plaza-deepen-6] | 2/2 |
Komunikasi & Perkhidmatan
8.5 / 10
Sejauh mana mudah untuk menghubungi klinik, mendapatkan jawapan dan membuat temu janji — terutamanya bagi pesakit antarabangsa.
| ✓ | WhatsApp / LINE tersedia A WhatsApp chat button (+60 12-624 5688) is on every page and articles invite booking by WhatsApp; Google reviewers describe booking over WhatsApp. [s2] [smilebay-dental-surgery-island-plaza-deepen-21] [smilebay-dental-surgery-island-plaza-deepen-18] [smilebay-dental-surgery-island-plaza-deepen-2] | 2/2 |
| ? | Kepantasan maklum balas | 0/1.5 |
| ✓ | Bahasa Inggeris dituturkan The website is written in English and Google reviews in English describe clear explanations from the dentists. [s2] [smilebay-dental-surgery-island-plaza-deepen-2] | 2.5/2.5 |
| ✓ | Konsultasi sebelum kunjungan boleh dibuat Implant consultations end with a treatment plan and full cost breakdown to take home; the website has an enquiry form and WhatsApp. [smilebay-dental-surgery-island-plaza-sedation] [smilebay-dental-surgery-island-plaza-deepen-6] | 1.5/1.5 |
| ✓ | Penerangan perkhidmatan yang jelas Service pages explain each treatment in plain language; the implant consultation page walks through registration, 3D scan, assessment and planning. [smilebay-dental-surgery-island-plaza-deepen-3] [smilebay-dental-surgery-island-plaza-sedation] | 1/1 |
| ✓ | Waktu operasi yang selesa Open Monday to Saturday 10:00-18:00, closed Sundays and public holidays; website and Google Business Profile agree. [s1] [smilebay-dental-surgery-island-plaza-deepen-2] | 1.5/1.5 |
Keterlihatan AI & Carian
7.5 / 10
Sama ada klinik dapat ditemui apabila pesakit membuat carian — termasuk melalui pembantu AI. Disemak dengan pertanyaan tetap: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ✓ | Disebut bagi pertanyaan: best dentist Penang Clinic site on web page 1 (eighth) for "best dentist Penang" on 2026-09-18 [smilebay-dental-surgery-island-plaza-deepen-22] | 1/1 |
| ✓ | Disebut bagi pertanyaan: English speaking dentist Penang Clinic site on web page 1 (ninth) for "English speaking dentist Penang" on 2026-09-18 [smilebay-dental-surgery-island-plaza-deepen-23] | 1/1 |
| ✓ | Disebut bagi pertanyaan: dental implants Penang Clinic site on web page 1 (fifth) for "dental implants Penang" on 2026-09-18 [smilebay-dental-surgery-island-plaza-deepen-24] | 1/1 |
| ✗ | Disebut bagi pertanyaan: emergency dentist Penang Not in the local results or on web page 1 for "emergency dentist Penang" on 2026-09-18 [smilebay-dental-surgery-island-plaza-deepen-25] | 0/1 |
| ✓ | Disebut bagi pertanyaan: Penang dental clinic for expats Clinic site on web page 1 (sixth) for "Penang dental clinic for expats" on 2026-09-18 [smilebay-dental-surgery-island-plaza-deepen-26] | 1/1 |
| ✗ | Data berstruktur pada laman web JSON-LD on the 143 website pages describes web pages, blog posts and an Organization with name and URL only; there is no LocalBusiness or Dentist markup. [s2] | 0/1.5 |
| ✓ | Kualiti pengindeksan Google Clinic site first for its name and on web page 1 (fifth) for "dental implants Penang" on 2026-09-18 [smilebay-dental-surgery-island-plaza-deepen-27] [smilebay-dental-surgery-island-plaza-deepen-24] | 2/2 |
| ✓ | Halaman khusus bagi setiap perkhidmatan Separate pages for general, cosmetic and surgical services, plus treatment pages such as the implant consultation guide. [smilebay-dental-surgery-island-plaza-deepen-3] [smilebay-dental-surgery-island-plaza-deepen-4] [smilebay-dental-surgery-island-plaza-deepen-5] [smilebay-dental-surgery-island-plaza-sedation] | 1.5/1.5 |
Pelesenan & Kelayakan
Sama ada klinik menerbitkan lesen operasinya serta doktor gigi yang bekerja di situ berserta nombor lesen profesional mereka. «Tidak diterbitkan» yang disahkan direkodkan sebagai bendera merah; data yang belum diperiksa dipaparkan sebagai belum disahkan dan tidak dikenakan penalti.
Lesen operasi klinik: belum disemak dengan sumber awam — belum disahkan, tiada penalti
Doktor gigi & lesen profesional
| Doktor gigi | Pengkhususan | No. Lesen |
|---|---|---|
| Dr Lim Han Chuin [smilebay-dental-surgery-island-plaza-deepen] [smilebay-dental-surgery-island-plaza-lic] | — | 5771 |
| Dr Chin Mei Yun [smilebay-dental-surgery-island-plaza-deepen] [smilebay-dental-surgery-island-plaza-lic] | — | 11666 |
| Dr Ian Foo [smilebay-dental-surgery-island-plaza-deepen] [smilebay-dental-surgery-island-plaza-lic] | — | 11883 |
| Dr Ong Yin Joe [smilebay-dental-surgery-island-plaza-deepen] [smilebay-dental-surgery-island-plaza-lic] | — | 8361 |
Isyarat Merah
Tiada isyarat merah dikenal pasti dalam sumber awam yang kami semak.
Data Yang Kami Tidak Dapat Sahkan
- Komunikasi & Perkhidmatan: Kepantasan maklum balas
Item yang tidak disahkan memperoleh 0 mata tetapi tidak dianggap sebagai penemuan negatif. Jika anda boleh mendokumenkan mana-mana daripadanya, sila hantar pembetulan.
Maklumat Hubungan
| Laman web | https://smilebaydental.com/ |
|---|---|
| Telefon | +60 17-437 0321 |
| +60 17-437 0321 | |
| https://www.facebook.com/smilebaydentalsurgerypenang/ | |
| Google Maps | Senarai peta |
| Alamat | 118-M-06, Island 88, Jalan Tanjung Tokong, Seri Tanjung Pinang, 10470 Tanjung Tokong, Penang, Malaysia |
Butiran hubungan disediakan untuk pengenalan sahaja dan mungkin berubah; sahkan terus dengan klinik.
Sumber
| ID | Sumber | Apa yang disokong | Diakses |
|---|---|---|---|
| s1 | https://smilebaydental.com/our-locations/ | Our Locations page: SmileBay Island Plaza, phones +60 17-437 0321 / +60 4-890 0600, address 118-M-06, Island Plaza, Jalan Tanjung Tokong, Tanjung Tokong, 10470 Penang, "Monday to Saturday : 10am to 6pm", closed on Sundays and public holidays; doctors available Dr Lim Han Chuin, Dr Chin Mei Yun, Dr Ian Foo, Dr Ong Yin Joe; embedded Google map of the branch listing, Waze link and a virtual tour video | 2026-09-18 |
| s2 | https://smilebaydental.com/ | Home page live 2026-09-18: English-language website of the SmileBay Dental group (8 clinics in Penang), hotline +60 12-624 5688 and a WhatsApp chat button on every page, menus for general, cosmetic and surgical services, doctors, technologies and locations; the JSON-LD in the page source is WebSite, WebPage, BreadcrumbList and an Organization with name and URL only | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-sedation | https://smilebaydental.com/dental-implant-consultation-penang/ | Implant consultation page: at "Island Plaza, Weld Quay, Bay Avenue, Juru Sentral or Raja Uda" the first visit includes "a 3D dental scan" to "Assess your bone density and structure" and "Identify nerves and sinuses", then a treatment plan with "Full cost breakdown with optional procedures if needed"; "You can book your surgery on the spot or take the treatment plan home to review."; "The procedure is done under local anaesthesia."; "Sedation and pain management options"; no fee figures | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners' own records list at KLINIK PERGIGIAN SMILEBAY, 118-M-06, ISLAND PLAZA, JALAN TANJUNG TOKONG, 10470 TANJONG TOKONG: LIM HAN CHUIN (5771) and CHIN MEI YUN (11666) as their principal practice; FOO GUANG IAN (11883) and ONG YIN JOE (8361) as an additional practice | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen | https://smilebaydental.com/our-doctors/ | Our Doctors page: profiles with degrees and training, e.g. "Dr Lim Han Chuin, DDS (USM, 2012)" with "Fellowship in TMD, Orofacial Pain & OSA (USA)" (Island 88 and Elit Avenue); "Dr Chin Mei Yun, BDS (AIMST, 2018), FICCDE" (Island 88); "Dr Ian Foo, DDS (MAHSA, 2018)", ICOI fellowship (Weld Quay and Island 88); "Dr Ong Yin Joe, BDS (AIMST, 2015)" (Elit Avenue and Island 88) | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-2 | https://www.google.com/maps?cid=8394241942627336388&hl=en | Google listing 2026-09-18 (claimed): 4.9 from 239 reviews, histogram 5*..1* 226/7/1/1/4; address 118-M-06, Island 88, Jln Tanjung Tokong, 10470 Tanjung Tokong, pin 5.450492,100.3058286; phone +60 17-437 0321; GBP hours Monday-Saturday 10 AM-6 PM, Sunday closed; categories include Dentist and Emergency dental service; owner description: "offering advanced and comfortable dental care for all ages"; reviews dated 2026-01-22 to 2026-07-02, each with an owner reply, English-language reviews praising clear explanations, one noting that booking "Can do it through WhatsApp"; business-uploaded photos of the Island Plaza building with SmileBay signage, the shopfront, reception and a Vatech X-ray unit; shopfront photo (2025-08-13) whose door lists services including "Children" and hours Monday to Saturday 10am-6pm | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-3 | https://smilebaydental.com/services/general/ | General dentistry page: scaling and polishing, deep cleaning, tooth filling, extraction, dentures and SEMCD, occlusal splint, root canal treatment, topical fluoride and fissure sealant, each explained in a sentence, e.g. "Dental deep cleaning involves special techniques to get rid of plaque, tartar, and bacteria below the gum line down to your tooth roots."; no prices | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-4 | https://smilebaydental.com/services/cosmetic/ | Cosmetic dentistry page: smile makeover, crowns and bridges, veneers, orthodontic treatment, Invisalign ("As an Invisalign Platinum Provider 2024"), teeth whitening and Myobrace, described as "preventive pre-orthodontic treatment that focuses on addressing the underlying causes of crooked teeth", "allowing for natural growth and development"; no prices | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-5 | https://smilebaydental.com/services/surgical/ | Surgical dentistry page: "Single Implant And Multiple Implants", "Bone grafts", "Sinus lift" and "Implant supported denture", with an explanation of how implants fuse with the jawbone; no prices | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-6 | https://smilebaydental.com/contact-us/ | Contact page: enquiry form asking for mobile and WhatsApp number, "Country of Residence", preferred date and time, the service and the clinic location (Bay Avenue (Queensbay) and Island 88 (Tanjung Tokong) among the options); phone +6012-624 5688, email enquiry@smilebaydental.com | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-7 | https://smilebaydental.com/oral-health-a-window-into-your-overall-h… | Blog article, 2022: "SmileBay provides a RM140 dental screening package that includes teeth cleaning and polishing as well as a brief checkup at our Juru, Air Itam and Bayan Baru outlets"; signing up adds "a free digital radiograph worth RM120" | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-8 | https://smilebaydental.com/dont-delay-your-dream-smile-why-invisali… | Invisalign article: "As a trusted dental clinic in Penang, we offer:" "Complimentary Invisalign consultations", "Flexible payment options", "Detailed smile assessments" | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-9 | https://smilebaydental.com/invisalign-vs-braces-penang/ | Invisalign vs braces article: "We offer consultations at Island Plaza and Juru Sentral clinics in Penang."; "Send us a WhatsApp message today to book a free consult" | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-10 | https://smilebaydental.com/our-technologies/ | Our Technologies page: "every SmileBay branch is equipped with a Panoramic 2D X-Ray Machine"; "SmileBay uses high-end CBCT machines such as the Vatech Green16, PaX-i3D Smart"; "All of our SmileBay clinics are equipped with dental intra-oral cameras"; each device explained; no prices | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-11 | https://www.google.com/maps?cid=8394241942627336388&hl=ja | Google listing, Japanese view 2026-09-18: adds a 5-star review of 2019-05-28 (reviewer with 30 reviews) with an owner reply | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-12 | https://www.google.com/maps?cid=8394241942627336388&hl=ko | Google listing, Korean view 2026-09-18: adds a 5-star review of 2026-01-24 by a family whose children were treated during their stay in Penang, with an owner reply of 2026-01-27 | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-13 | https://www.google.com/maps?cid=8394241942627336388&hl=nl | Google listing, Dutch view 2026-09-18: adds a 5-star review of 2022-08-29 mentioning treatment of the reviewer's 4-year-old son, with an owner reply of 2022-09-10 | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-14 | https://www.google.com/maps?cid=8394241942627336388&hl=zh-TW | Google listing, Chinese (Traditional) view 2026-09-18: adds a 5-star review of 2026-01-24 with an owner reply the same day | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-15 | https://www.whatclinic.com/dentists/malaysia/penang/penang-island/s… | WhatClinic listing Smilebay Dental - Island Plaza, 118 Jln Tanjung Tokong: 4.8 from 3 verified patient reviews dated 2017-05-03, 2020-03-16 and 2025-01-02, from patients in Singapore, Australia and Malaysia | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-16 | https://www.facebook.com/smilebaydentalsurgerypenang/ | Facebook page SmileBay Dental Sdn Bhd, linked from every page of the clinic website: about 6.8 thousand followers, recommended by 94% of 101 reviews, address 118-M-6 Island Plaza, Jalan Tanjung Tokong; newest post dated 2026-08-26 | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-17 | https://www.tripadvisor.com/Search?q=SmileBay&geo=298302 | Tripadvisor search 2026-09-18 for "SmileBay" within Penang: the only result is a "SmileBay" attraction in Toucheng, Yilan; no listing for the SmileBay dental clinics in Penang | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-18 | https://smilebaydental.com/toothache-causes-and-treatment-penang/ | Toothache article: "SmileBay Dental clinics are available at Island Plaza, Weld Quay, Bay Avenue, Juru Sentral & Raja Uda"; "Message us on WhatsApp to book a toothache check-up or get advice today." | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-19 | https://smilebaydental.com/why-penang/ | Why Penang? page: "medical tourists visiting Penang"; "Our dental clinics at Island Plaza, Auto City, and Bay Avenue are outfitted with cutting-edge technology and equipment."; "Are you planning a trip to Penang while getting your dental needs attended by us? Let us know if you need any recommendations on where to stay and what to do." | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-20 | https://smilebaydental.com/smile-makeover-penang/ | Smile makeover article: "Most treatments are gentle and done with local anaesthesia. We also offer desensitising or sedation options if needed." | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-21 | https://smilebaydental.com/worn-teeth-treatment-penang/ | Worn teeth article for this branch: "Book a Worn Teeth Consultation in Penang (Island 88)"; crowns and custom night guards explained step by step; "Message us on WhatsApp to book your consultation today" | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-22 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-23 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-24 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-25 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-26 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-27 | search:SmileBay Dental Surgery Island Plaza | Google 2026-09-18 (English, gl=my, non-personalised): smilebaydental.com is the first organic result for the clinic's name | 2026-09-18 |
| smilebay-dental-surgery-island-plaza-deepen-28 | https://www.google.com/maps?cid=8394241942627336388&hl=en | Google listing "SmileBay Dental Surgery - Island 88" (Dentist, Cosmetic dentist, Dental hygienist), read 2026-10-05 in 3 review pages (the five lowest-rated, the five newest and 1 further sets of five by relevance, rating or interface language): rated 4.9 from 239 reviews (1★ 4 / 2★ 1 / 3★ 1 / 4★ 7 / 5★ 226); 12 distinct reviews read, dated 2019-10-14 to 2026-08-28, 11 with an owner reply | 2026-10-05 |
Sejarah Perubahan
| Tarikh | Perubahan |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: the SmileBay group website names four dentists at this branch with their qualifications and documents panoramic X-ray in every branch, 3D imaging for implant consultations, extractions and implant surgery, a free Invisalign consultation and help for patients travelling to Penang; it publishes no price list, and its structured data does not describe the clinic. The branch shopfront lists children's dentistry. The Google listing shows emergency dental service among its categories, hours Monday to Saturday and an owner reply on every review read; no repeated complaint was found. WhatClinic carries three reviews; no Tripadvisor listing was found. Google: 4.9 from 239 reviews, newest read dated 2026-07-02. |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: address confirmed as an actively registered dental premise (KLINIK PERGIGIAN SMILEBAY, year 2026) with 2 MDC-licensed dentists on file; no separate clinic license number exists in this registry, so no clinic licence number is shown. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Uses local anaesthesia; site/third-party mention conscious IV sedation for anxious patients only, not GA/asleep sedation. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live; the mall is now branded 'Island 88' (was 'Island Plaza') so address updated, and Maps phone differs from stored (+60 17-437 0321 vs stored +60 4-890 0600 - clinic's own site lists a separate +60 12-624 5688 hotline); recorded Google rating 4.9 (238 reviews, first captured), geo coordinates, and Maps place URL. |
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