Anna Dental Clinic (Georgetown)
According to our open methodology, this clinic scored 54.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #13 of 19 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1354.4/100
- Best for Expats#953/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1341.7/100
- Best English-speaking Clinics#1360.3/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Clinic site (annadentalclinics.com) has no anaesthesia/sedation info.
Summary
Dental clinic on Jalan Perak (Plaza Sri Perak) offering general dentistry and braces, with free dental consultations advertised. Part of the Anna Dental group. Its Google listing shows a 4.9 rating from 139 reviews. English website with published phone and WhatsApp contacts.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [anna-dental-clinic-georgetown-refresh] | 6/6 |
| ◐ | Google review volume [anna-dental-clinic-georgetown-refresh] | 2/3 |
| ✓ | Review recency [anna-dental-clinic-georgetown-refresh] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 9 of the 11 reviews read carry an owner reply, 8 of them to reviews from the last 12 months; the latest reply is dated 2026-09-29 (to a review of 2026-09-23). [anna-dental-clinic-georgetown-deepen] [anna-dental-clinic-georgetown-gbp-2026-09-26] | 2/2 |
| ✓ | No recurring complaints [s1] | 2/2 |
| ✓ | No suspicious review patterns The 11 Google reviews read (dated 2025-08-20 to 2026-09-23, from accounts with 1–26 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 4 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 135. [anna-dental-clinic-georgetown-deepen] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Anna Dental Clinic Penang" and "Anna Dental" (2026-10-02); the clinic's site does not link to TripAdvisor. [anna-dental-clinic-georgetown-presence] [anna-dental-clinic-georgetown-presence-2] [anna-dental-clinic-georgetown-presence-3] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner, Hotfrog or Trustpilot (checked 2026-10-02); its Yelp page is the Sungai Nibong branch. [anna-dental-clinic-georgetown-platforms-2] [anna-dental-clinic-georgetown-platforms-3] [anna-dental-clinic-georgetown-platforms-4] [anna-dental-clinic-georgetown-platforms-5] [anna-dental-clinic-georgetown-platforms-6] [anna-dental-clinic-georgetown-platforms-7] [anna-dental-clinic-georgetown-platforms-8] [anna-dental-clinic-georgetown-platforms-9] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology | 0/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ? | Mentioned for: best dentist Penang | 0/1 |
| ? | Mentioned for: English speaking dentist Penang | 0/1 |
| ? | Mentioned for: dental implants Penang | 0/1 |
| ? | Mentioned for: emergency dentist Penang | 0/1 |
| ? | Mentioned for: Penang dental clinic for expats | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares the type LocalBusiness (alongside WebSite). [anna-dental-clinic-georgetown-r6s3] | 1.5/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)69.3 of 100View report →
- #1SmileBay Dental Surgery (Island Plaza)69.3 of 100View report →
- #3The Garden Dental31.7 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Clear service explanations
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Mentioned for: best dentist Penang
- AI & Search Visibility: Mentioned for: English speaking dentist Penang
- AI & Search Visibility: Mentioned for: dental implants Penang
- AI & Search Visibility: Mentioned for: emergency dentist Penang
- AI & Search Visibility: Mentioned for: Penang dental clinic for expats
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://annadentalclinics.com/ |
|---|---|
| Phone | +60 19-542 2414 |
| +60 19-368 0414 | |
| https://www.facebook.com/annadentalgeorgetown/ | |
| Google Maps | Map listing |
| Address | Ground Floor, 163-D-10, Jalan Perak, Plaza Sri Perak, 10150 George Town, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.annadentalclinics.com/atgeorgetownpenang | address, phone, WhatsApp, services | 2026-07-14 |
| s2 | https://smilejet.app/malaysia/george-town | 5.0 rating, 60 reviews | 2026-07-14 |
| anna-dental-clinic-georgetown-refresh | https://www.google.com/maps/place/Anna+Dental+Clinic+(Georgetown)/@… | most recent review 2 months ago (as of 2026-08-25) | 2026-08-25 |
| anna-dental-clinic-georgetown-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners listed at KLINIK PERGIGIAN ANNA, 163-D-A (GROUND FLOOR) JALAN PERAK, PLAZA SRI PERAK, 10150 GEORGETOWN: FELICIA ONG QING YING (16133), TANAIGA A/P RAJANDRAN (7017) | 2026-09-18 |
| anna-dental-clinic-georgetown-gbp-2026-09-26 | https://www.google.com/maps?cid=11164452624006310768&hl=en | Google listing read on 2026-09-26: rating 4.9 from 142 reviews; star histogram 1★ 3 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 135; newest review dated 2026-09-23; 3 of the 5 newest reviews carry an owner reply, latest dated 2026-09-18. | 2026-09-26 |
| anna-dental-clinic-georgetown-platforms-2 | https://www.whatclinic.com/dentists/malaysia/penang | WhatClinic: its Penang dentist listing (12 clinics shown of the 17 it announces) and its George Town, Penang Island, Bayan Lepas and Ayer Itam listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (anna-dental-clinic-georgetown, anna-dental-clinic, anna-dental, klinik-pergigian-anna, anna-dental-clinic-penang) do not exist: no profile for the George Town branch of Anna Dental and none at its address (checked 2026-10-02) | 2026-10-02 |
| anna-dental-clinic-georgetown-platforms-3 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang) and a search by the clinic's name, read 2026-10-02: no listing for the George Town branch of Anna Dental | 2026-10-02 |
| anna-dental-clinic-georgetown-platforms-4 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for the George Town branch of Anna Dental | 2026-10-02 |
| anna-dental-clinic-georgetown-platforms-5 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: the George Town branch of Anna Dental is not among them | 2026-10-02 |
| anna-dental-clinic-georgetown-platforms-6 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for the George Town branch of Anna Dental | 2026-10-02 |
| anna-dental-clinic-georgetown-platforms-7 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for the George Town branch of Anna Dental | 2026-10-02 |
| anna-dental-clinic-georgetown-platforms-8 | https://www.hotfrog.com.my/search/penang/anna%20dental | Hotfrog Malaysia: search for "anna dental" in Penang and in Malaysia, read 2026-10-02: no listing for the George Town branch of Anna Dental | 2026-10-02 |
| anna-dental-clinic-georgetown-platforms-9 | https://www.trustpilot.com/review/annadentalclinics.com | Trustpilot: no company page for annadentalclinics.com (page not found, checked 2026-10-02) | 2026-10-02 |
| anna-dental-clinic-georgetown-presence | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Anna%20D… | TripAdvisor's own type-ahead search for "Anna Dental Clinic Penang", read 2026-10-02: 12 results (destinations, attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| anna-dental-clinic-georgetown-presence-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Anna%20D… | TripAdvisor's own type-ahead search for "Anna Dental", read 2026-10-02: 12 results (destinations, attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| anna-dental-clinic-georgetown-presence-3 | https://www.annadentalclinics.com/ | The clinic's own website, home page read 2026-10-02: no link to TripAdvisor | 2026-10-02 |
| anna-dental-clinic-georgetown-r6s3 | https://www.annadentalclinics.com/ | Homepage HTML read on 2026-10-02: JSON-LD types LocalBusiness, WebSite | 2026-10-02 |
| anna-dental-clinic-georgetown-deepen | https://www.google.com/maps?cid=11164452624006310768&hl=en | Google listing "Anna Dental Clinic (Georgetown)" (Dental clinic), read 2026-10-05 in 3 review pages (the five lowest-rated, the five newest and 1 further sets of five by relevance, rating or interface language): rated 4.9 from 143 reviews (1★ 4 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 135); 11 distinct reviews read, dated 2025-08-20 to 2026-09-23, 9 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present. |
| 2026-10-02 | Online presence checked 2026-10-02: no TripAdvisor listing found. |
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for the George Town branch of Anna Dental was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-29 | Corrected 2026-09-29: owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-18). |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: address confirmed as an actively registered dental premise (KLINIK PERGIGIAN ANNA, year 2026) with 2 MDC-licensed dentists on file (unit number 163-D-A vs site's stored 163-D-10 -- same plaza); no separate clinic license number exists in this registry, so no clinic licence number is shown. |
| 2026-08-25 | Re-verification 2026-08-25: stored website annadentalclinic.com.my is dead (DNS fails); clinic moved to https://annadentalclinics.com/ (confirmed live), recorded as correction. Maps phone +60 19-542 2414 differs from stored +60 4-609 4177, recorded as correction. Address unchanged. Google rating 4.9 (down from stored 5), review count up from 60 to 139, geo coordinates, and Maps place URL recorded. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.