Penang Dental Clinics: Transparency & Trust Ranking

An independent, open-methodology index of dental clinics in Penang, Malaysia. We score publicly verifiable factors — information transparency, price transparency, reputation signals, documented infrastructure, communication accessibility, and search visibility — on a 100-point scale. We do not rate clinical quality, and we do not sell ranking positions.

How ChatGPT and Gemini see the ranking leaders

How often ChatGPT and Gemini name each of the three leading clinics when a patient asks them to recommend a dentist.

  1. #1 SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)

    69.3 of 100

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  2. #1 SmileBay Dental Surgery (Island Plaza)

    69.3 of 100

    View report

  3. #3 The Garden Dental

    31.7 of 100

    View report

Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.

The default profile. Uses the methodology's own category weights.

#ClinicScore/100InfoPricesReviewsInfraCommsVisibilityFlags
1 SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)AI visibility: 69.3 of 100 77.8 20/200/1519/2015/158.5/107.5/10 —
1 SmileBay Dental Surgery (Island Plaza)AI visibility: 69.3 of 100 77.8 20/200/1519/2015/158.5/107.5/10 —
3 The Garden DentalAI visibility: 31.7 of 100 76.7 20/200/1519/2013/158.5/108.5/10 —
4 Chin Lim Dental (Krystal Point) 75.6 20/200/1519.5/2011/158.5/109/10 —
4 Family Dental Clinic 75.6 20/200/1519/2013/158.5/107.5/10 —
6 Wong & Sim Dental Clinic (Pulau Tikus) 73.3 20/200/1519/2011/158.5/107.5/10 —
7 SmileBay Signature Implant Centre (Weld Quay) 72.8 20/200/1518/2013.5/158.5/105.5/10 —
7 Wong & Sim Dental Clinic (Summerton, Bayan Lepas) 72.8 20/200/1517.5/2011/158.5/108.5/10 —
9 Penang Dental Surgery 68.9 20/200/1516/2011.5/158.5/106/10 —
10 YA Dental Clinic (Sungai Ara) 66.7 20/203/1517/209.5/157/103.5/10 —
11 TRIA Dental Specialist Centre 66.1 20/200/1516/2013/157/103.5/10 —
12 Joy Dental Clinic (Pulau Tikus) 57.8 18/200/1516/209.5/158.5/104.5/10 ⚑ 1
13 Anna Dental Clinic (Georgetown) 54.4 20/200/1518/202/156/103/10 —
13 Teethtime Dental Clinic 54.4 20/207/1514/203.5/154.5/100/10 —
15 Klinik Pergigian Dentabay Georgetown 53.3 18/200/1519/202/156/103/10 —
16 Eversmile Dental Penang 46.1 9/202/1517.5/204/159/100/10 —
17 Klinik Pergigian VN Smile (Butterworth) 44.4 9/200/1516.5/207.5/157/100/10 —
18 Loh Dental Penang 39.4 6/200/1519.5/204/156/100/10 —
19 L Dental Clinic (Air Itam) 33 4/200/1518.5/202/157/100/10 ⚑ 1

Scores are normalized to a 100-point scale per the open methodology, including a red-flag penalty of up to 20 points. Category columns show raw points. Unverified data scores 0 points and is listed on each clinic page as "unverified", not as a negative finding.

Clinic Profiles

SmileBay Dental Surgery (Island Plaza)

77.8

SmileBay Dental Surgery at Island Plaza (Island 88) in Tanjung Tokong, one of eight SmileBay Dental branches in Penang, open Monday to Saturday. The group site names four dentists at this branch and lists general, cosmetic, orthodontic and implant treatment, with panoramic X-ray at every branch and 3D imaging for implant planning. The site is in English, addresses patients travelling to Penang and publishes no price list.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews19/20
Medical Infrastructure15/15
Communication & Service8.5/10
AI & Search Visibility7.5/10

Last checked: 2026-09-18 · Full breakdown →

SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)

77.8

SmileBay Dental Surgery at Bay Avenue in Bayan Lepas, one of eight SmileBay Dental branches in Penang, open Monday to Saturday. The group site names four dentists at this branch and lists general, cosmetic, orthodontic and implant treatment, with panoramic X-ray at every branch and 3D imaging for implant planning. The site is in English, with a group WhatsApp line, addresses patients travelling to Penang and publishes no price list.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews19/20
Medical Infrastructure15/15
Communication & Service8.5/10
AI & Search Visibility7.5/10

Last checked: 2026-09-18 · Full breakdown →

The Garden Dental

76.7

Dental clinic on Jalan Masjid Negeri in George Town, founded in 2022 and open every day. Its site names three dentists and describes Invisalign, implants planned with 3D imaging, veneers, children's dentistry, fillings, root canal treatment, crowns, extractions and dentures, with contact by phone, email and WhatsApp. No treatment prices are published.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews19/20
Medical Infrastructure13/15
Communication & Service8.5/10
AI & Search Visibility8.5/10

Last checked: 2026-09-18 · Full breakdown →

Family Dental Clinic

75.6

Dental clinic with two units at Prima Tanjung Business Centre on Jalan Fettes, Tanjung Tokong, and three dentists named on its site. Offers braces and clear aligners, implants, root canal treatment, suction dentures, wisdom tooth surgery and children's dentistry; open seven days, until 9pm on Wednesdays and Thursdays. The site gives general Malaysian price ranges rather than the clinic's own fees; booking by WhatsApp.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews19/20
Medical Infrastructure13/15
Communication & Service8.5/10
AI & Search Visibility7.5/10

Last checked: 2026-10-07 · Full breakdown →

Chin Lim Dental (Krystal Point)

75.6

Chin Dental Surgery (Klinik Pergigian Chin) at Krystal Point, Bayan Lepas, one of five Penang branches of Chin & Lim Dental, which also runs a clinic in Sri Petaling, Kuala Lumpur. The site names four dentists at this branch, including an oral and maxillofacial surgeon, and describes implants, braces and Invisalign, crowns, veneers, root canal treatment and minor oral surgery. Open daily until 9 pm.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews19.5/20
Medical Infrastructure11/15
Communication & Service8.5/10
AI & Search Visibility9/10

Last checked: 2026-09-18 · Full breakdown →

Wong & Sim Dental Clinic (Pulau Tikus)

73.3

Established multi-branch practice (Pulau Tikus/Georgetown, Summerton Bayan Lepas, Bukit Mertajam) founded by Dr. Kenneth Wong and Dr. Brenda Sim. Offers a full range of general, specialty, aesthetic, implant and emergency dentistry. English website listing multiple named dentists and specialists; prices not published.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews19/20
Medical Infrastructure11/15
Communication & Service8.5/10
AI & Search Visibility7.5/10

Last checked: 2026-09-18 · Full breakdown →

SmileBay Signature Implant Centre (Weld Quay)

72.8

Flagship implant centre of the SmileBay dental group on Pengkalan Weld (Weld Quay), George Town, open since 2023. Its site names five dentists and covers dental implants including All-on-4, full-mouth rehabilitation, same-day CEREC crowns from an in-house digital lab, digital smile design, Invisalign and clear aligners, gum treatment and general dentistry, with CBCT, a dental microscope and a Waterlase laser. English website, WhatsApp contact, open Monday to Saturday; no prices are published.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews18/20
Medical Infrastructure13.5/15
Communication & Service8.5/10
AI & Search Visibility5.5/10

Last checked: 2026-10-07 · Full breakdown →

Wong & Sim Dental Clinic (Summerton, Bayan Lepas)

72.8

Bayan Lepas (Summerton, near Queensbay) branch of Wong & Sim Dental. Offers general, specialty, aesthetic, implant and emergency dentistry. English website with multiple named dentists and per-branch WhatsApp; prices not published.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews17.5/20
Medical Infrastructure11/15
Communication & Service8.5/10
AI & Search Visibility8.5/10

Last checked: 2026-10-07 · Full breakdown →

Penang Dental Surgery

68.9

General dental practice on Jalan Burma in Pulau Tikus, George Town, established in 1984. Six dentists are named on the clinic's site with their qualifications, all registered with the Malaysian Dental Council at this address. Services include implants, braces and clear aligners, biomimetic restorations, crowns, gum care, children's dentistry, wisdom tooth extraction and whitening. The clinic does not publish its fees.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews16/20
Medical Infrastructure11.5/15
Communication & Service8.5/10
AI & Search Visibility6/10

Last checked: 2026-10-07 · Full breakdown →

YA Dental Clinic (Sungai Ara)

66.7

Dental clinic in Golden Triangle 2, Sungai Ara (Bayan Lepas), open daily from 10am to 7pm and until 9pm on Wednesdays. Its website names three dentists, among them a specialist orthodontist, and lists scaling, extractions and wisdom tooth surgery by a visiting oral surgeon, root canal treatment, crowns and bridges, dentures, whitening, braces and clear aligners; fees are published for braces, aligners and retainers only.

Information Transparency20/20
Price Transparency3/15
Reputation & Reviews17/20
Medical Infrastructure9.5/15
Communication & Service7/10
AI & Search Visibility3.5/10

Last checked: 2026-10-07 · Full breakdown →

TRIA Dental Specialist Centre

66.1

Specialist dental centre at 273 & 275 Jalan Burma, Pulau Tikus, formerly Prestige Orthodontics, with a second branch in Kuala Lumpur. Its site names seven dentists for the Penang centre, including two specialist orthodontists, a specialist periodontist and a specialist endodontist, offering braces and clear aligners for children and adults, gum treatment and implants, root canal treatment and restorative work, with CBCT listed among its equipment. English website, WhatsApp contact; open Tuesday to Saturday, with the gum and root canal clinic also open on Sundays. No prices are published.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews16/20
Medical Infrastructure13/15
Communication & Service7/10
AI & Search Visibility3.5/10

Last checked: 2026-10-07 · Full breakdown →

Joy Dental Clinic (Pulau Tikus)

57.8

Pulau Tikus branch of the Joy Dental group on Jalan Cantonment; the group lists nine clinics in Penang, Kedah and Johor. Offers scaling, fillings, whitening, crowns and bridges, implants, dentures, extractions and braces; open Monday to Saturday, 9am to 5pm. English website with WhatsApp booking; no standing fees published.

Information Transparency18/20
Price Transparency0/15
Reputation & Reviews16/20
Medical Infrastructure9.5/15
Communication & Service8.5/10
AI & Search Visibility4.5/10

Last checked: 2026-10-07 · Full breakdown →

Teethtime Dental Clinic

54.4

Family dental clinic on Jalan Burma, Pulau Tikus, opened in June 2024, where Dr. Isaac Lee (Bachelor of Dental Surgery, PIDC) provides check-ups, scaling, fillings, crowns, whitening, veneers, braces and clear aligners, root canal treatment, extractions and dentures; implants are referred to a partner dentist. Its Google listing shows a 5.0 rating from 87 reviews.

Information Transparency20/20
Price Transparency7/15
Reputation & Reviews14/20
Medical Infrastructure3.5/15
Communication & Service4.5/10
AI & Search Visibility0/10

Last checked: 2026-08-25 · Full breakdown →

Anna Dental Clinic (Georgetown)

54.4

Dental clinic on Jalan Perak (Plaza Sri Perak) offering general dentistry and braces, with free dental consultations advertised. Part of the Anna Dental group. Its Google listing shows a 4.9 rating from 139 reviews. English website with published phone and WhatsApp contacts.

Information Transparency20/20
Price Transparency0/15
Reputation & Reviews18/20
Medical Infrastructure2/15
Communication & Service6/10
AI & Search Visibility3/10

Last checked: 2026-08-25 · Full breakdown →

Klinik Pergigian Dentabay Georgetown

53.3

George Town branch of the Dentabay dental group, located at Anson Cube on Jalan Anson. Offers braces, whitening and root canal treatment among general services. Its Google listing shows a 5.0 rating from 520 reviews.

Information Transparency18/20
Price Transparency0/15
Reputation & Reviews19/20
Medical Infrastructure2/15
Communication & Service6/10
AI & Search Visibility3/10

Last checked: 2026-08-25 · Full breakdown →

Eversmile Dental Penang

46.1

Dental clinic on Jalan Burma, Pulau Tikus, open since 2018, whose Google listing names routine check-ups, dental pain management, dentures, braces, clear aligners and dental implants among its services; its Facebook page regularly announces Invisalign open days. Its Google listing shows a 4.8 rating from 109 reviews. Closed on Wednesdays and open the other six days, including weekends.

Information Transparency9/20
Price Transparency2/15
Reputation & Reviews17.5/20
Medical Infrastructure4/15
Communication & Service9/10
AI & Search Visibility0/10

Last checked: 2026-08-25 · Full breakdown →

Klinik Pergigian VN Smile (Butterworth)

44.4

Dental clinic in Kampung Benggali, Butterworth (mainland Penang) offering preventive care, implants, crown & bridge, dentures, gum treatment, orthodontics, oral surgery, root canal, pediatric dentistry and whitening. Open 9am-7pm with a 1-2pm break, closed on Fridays. Its Google listing shows a 4.9 rating from 220 reviews.

Information Transparency9/20
Price Transparency0/15
Reputation & Reviews16.5/20
Medical Infrastructure7.5/15
Communication & Service7/10
AI & Search Visibility0/10

Last checked: 2026-08-25 · Full breakdown →

Loh Dental Penang

39.4

Dental clinic on Jalan Perak, Jelutong, founded in 2016 by Dr. Loh and run by a new management team since 2021, according to its Google listing; its Facebook page features braces, clear aligners, ceramic crowns and fillings. Its Google listing shows a 4.9 rating from 553 reviews. Contactable by phone and WhatsApp; no standalone website found.

Information Transparency6/20
Price Transparency0/15
Reputation & Reviews19.5/20
Medical Infrastructure4/15
Communication & Service6/10
AI & Search Visibility0/10

Last checked: 2026-08-25 · Full breakdown →

L Dental Clinic (Air Itam)

33

Dental clinic in Bandar Baru Air Itam (Farlim), on Jalan Angsana opposite the Petronas station, open 10am-9pm Monday to Saturday and 10am-6pm on Sunday according to its Google listing. Its Google listing shows a 4.9 rating from 364 reviews. No standalone website found; the clinic posts on its Facebook page.

Information Transparency4/20
Price Transparency0/15
Reputation & Reviews18.5/20
Medical Infrastructure2/15
Communication & Service7/10
AI & Search Visibility0/10

Last checked: 2026-08-25 · Full breakdown →

For Clinics: Improvement Audit

We do not sell ranking positions. Audits for clinics are provided by Zartrace, an affiliated service, and explain which measurable factors may be improved. Learn more →