Wong & Sim Dental Clinic (Pulau Tikus)
According to our open methodology, this clinic scored 73.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #6 of 19 ranked clinics · Last checked: 18 September 2026
73.3/100
Positions by Rating Profile
- Overall Transparency & Trust#673.3/100
- Best for Expatsnot ranked
- Best for Dental Implants#767/100
- Best for Emergency Dental Care#776/100
- Best Price Transparency#850.2/100
- Best English-speaking Clinics#679.3/100
- Best for Families / Children#677.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified The website lists "Sedation Dentistry" among one dentist's focus areas but does not say which sedation is offered. [s1]
Summary
Established multi-branch practice (Pulau Tikus/Georgetown, Summerton Bayan Lepas, Bukit Mertajam) founded by Dr. Kenneth Wong and Dr. Brenda Sim. Offers a full range of general, specialty, aesthetic, implant and emergency dentistry. English website listing multiple named dentists and specialists; prices not published.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Site live on 2026-09-18 (home, treatments, dental implants, veneers and FAQ pages), covering all three branches with addresses, hours, phones and the team. [s1] | 4/4 |
| ✓ | Dentist names listed The team section names ten dentists (including founders Dr. Kenneth Wong and Dr. Brenda Sim) and four specialists, each with a photo. [s1] | 3/3 |
| ✓ | Dentist specializations listed Each dentist is listed with degrees and focus areas, e.g. MSc Restorative Dentistry (Manchester); specialists in periodontics, orthodontics, endodontics and oral surgery. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen] | 2/2 |
| ✓ | Real clinic photos The website shows the Pulau Tikus shopfront with the Wong & Sim sign and a treatment room; the Google listing has a business-uploaded photo of the same shopfront. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-2] | 2/2 |
| ✓ | Service list published Treatments page lists 15 treatment groups, from general dentistry and hygiene to implants, orthodontics, oral surgery and children's dentistry. [wong-sim-dental-clinic-pulau-tikus-deepen-3] | 3/3 |
| ✓ | Clear contact details Pulau Tikus phones 04-228 6818 and 012-969 0106 (WhatsApp) on every page; the Google listing and Facebook give +60 12-969 0106; Facebook also gives an email address. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-2] [wong-sim-dental-clinic-pulau-tikus-deepen-4] | 2/2 |
| ✓ | English website version The whole website is in English; there is no other language version. [s1] | 2/2 |
| ✓ | Address and map published Website: "277, Jalan Burma", 10350 Georgetown; the Google listing shows 277 Jalan Burma, Pulau Tikus, with a map pin (5.4298, 100.3130). [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list or price ranges on the clinic's website (all pages read), its Google listing or its Facebook page. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-3] | 0/3 |
| ✗ | Cleaning price listed No scaling or cleaning price on the clinic's website (all pages read), its Google listing or its Facebook page. [wong-sim-dental-clinic-pulau-tikus-deepen-3] [wong-sim-dental-clinic-pulau-tikus-deepen-5] | 0/2 |
| ✗ | Filling price listed No filling price on the clinic's website (all pages read), its Google listing or its Facebook page. [wong-sim-dental-clinic-pulau-tikus-deepen-3] | 0/2 |
| ✗ | Crown price listed No crown price on the clinic's website (all pages read), its Google listing or its Facebook page. [wong-sim-dental-clinic-pulau-tikus-deepen-3] | 0/2 |
| ✗ | Implant price listed The implant page says costs are presented at the first consultation; no implant price is published. [wong-sim-dental-clinic-pulau-tikus-deepen] | 0/2 |
| ✗ | Consultation price listed Consultations are offered, but no consultation fee (or free consultation) is stated on the website. [wong-sim-dental-clinic-pulau-tikus-deepen] [wong-sim-dental-clinic-pulau-tikus-deepen-6] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray or imaging price on the clinic's website (all pages read), its Google listing or its Facebook page. [wong-sim-dental-clinic-pulau-tikus-deepen] [wong-sim-dental-clinic-pulau-tikus-deepen-5] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-18; star histogram 5*..1* = 377/8/0/0/4 [wong-sim-dental-clinic-pulau-tikus-deepen-2] | 6/6 |
| ◐ | Google review volume as of 2026-09-18; histogram sums to 389 (379 on 2026-08-25) [wong-sim-dental-clinic-pulau-tikus-deepen-2] | 2.5/3 |
| ✓ | Review recency Newest Google review read is dated 2026-08-20 (5 stars); others 2026-07-27 and 2026-07-26. [wong-sim-dental-clinic-pulau-tikus-deepen-2] | 3/3 |
| ✓ | Clinic responds to reviews The owner has replied to reviews on Google: 1 of the 10 reviews read carry an owner reply; the latest reply is dated 2019-06-24 (to a review of 2019-06-24). [wong-sim-dental-clinic-pulau-tikus-deepen-15] [wong-sim-dental-clinic-pulau-tikus-deepen-7] [wong-sim-dental-clinic-pulau-tikus-deepen-2] | 2/2 |
| ✓ | No recurring complaints None of the 16 Google reviews read (2022-2026, all 5 stars) raises a complaint; 4 of 389 ratings are 1 star and none is 2 or 3 stars. [wong-sim-dental-clinic-pulau-tikus-deepen-2] [wong-sim-dental-clinic-pulau-tikus-deepen-7] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2019-06-24 to 2026-10-05, from accounts with 2–33 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 4 / 2★ 0 / 3★ 0 / 4★ 8 / 5★ 383. [wong-sim-dental-clinic-pulau-tikus-deepen-15] | 2/2 |
| ✓ | Active Facebook presence Facebook page Wong & Sim Dental Clinic (Penang): about 5.5 thousand followers, recommended by 98% of 62 reviews, newest post in September 2026. [wong-sim-dental-clinic-pulau-tikus-deepen-4] | 1/1 |
| ✗ | TripAdvisor presence Tripadvisor's own search for the clinic's name returned no listing for it on 2026-09-18 (restaurants only). [wong-sim-dental-clinic-pulau-tikus-deepen-8] | 0/0.5 |
| ✓ | Other review platforms Erufu Care: 100% recommendation from 61 reviews (reviews dated 2018-2020). [s2] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray The first implant consultation "typically includes updated and focused radiographs"; the FAQ says treatment plans depend on the examination and x-rays at the first consultation. [wong-sim-dental-clinic-pulau-tikus-deepen] [wong-sim-dental-clinic-pulau-tikus-deepen-5] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Dental implants page: single and multiple implants, immediate implants and full-arch rehabilitation, with bone grafting and sinus lift. [wong-sim-dental-clinic-pulau-tikus-deepen] | 2/2 |
| ✓ | Orthodontics Treatments page: traditional braces and near-invisible aligners (Invisalign); the team includes a specialist orthodontist. [wong-sim-dental-clinic-pulau-tikus-deepen-3] [wong-sim-dental-clinic-pulau-tikus-deepen-5] | 2/2 |
| ✓ | Oral surgery Oral surgery "from a simple dental extraction or wisdom tooth surgery to the complex oral surgery"; the team includes an oral and maxillofacial surgeon. [wong-sim-dental-clinic-pulau-tikus-deepen-3] [wong-sim-dental-clinic-pulau-tikus-deepen-5] | 2/2 |
| ✓ | Pediatric dentistry Treatments page lists children's dentistry, and two dentists list paediatric dentistry among their focus areas. [wong-sim-dental-clinic-pulau-tikus-deepen-3] [s1] | 1.5/1.5 |
| ✓ | Emergency care Website: "Routine check-ups, cleanings, and emergency care"; the treatments page offers emergency appointments. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-3] | 1.5/1.5 |
| ✗ | Works with international patients The clinic's website (all pages read), Google listing and Facebook page do not state that it serves international or foreign patients. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-2] [wong-sim-dental-clinic-pulau-tikus-deepen-4] | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available Each branch has its own WhatsApp link on every page of the website; the Facebook page also offers WhatsApp. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-4] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The clinic's website and social profiles are in English, and Google reviews in English describe dentists explaining treatment clearly. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Enquiry form on every page; implant consultations end with treatment options and "associated costs"; veneer cases start with a consultation and trial smile. [wong-sim-dental-clinic-pulau-tikus-deepen] [wong-sim-dental-clinic-pulau-tikus-deepen-6] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages and the FAQ explain procedures step by step, e.g. implant placement and healing, veneer preparation, wisdom tooth surgery. [wong-sim-dental-clinic-pulau-tikus-deepen] [wong-sim-dental-clinic-pulau-tikus-deepen-5] | 1/1 |
| ✓ | Convenient opening hours Open every day: website "Monday – Sunday 09:00 – 17:30"; Google Business Profile Monday-Sunday 9 AM-5 PM. [s1] [wong-sim-dental-clinic-pulau-tikus-deepen-2] | 1.5/1.5 |
AI & Search Visibility
7.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ✗ | Mentioned for: best dentist Penang Not in the local results or on web page 1 for "best dentist Penang" on 2026-09-18 [wong-sim-dental-clinic-pulau-tikus-deepen-9] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Penang Clinic site on web page 1 (fifth) for "English speaking dentist Penang" on 2026-09-18 [wong-sim-dental-clinic-pulau-tikus-deepen-10] | 1/1 |
| ✓ | Mentioned for: dental implants Penang Third in Google local results and clinic site on web page 1 (second) for "dental implants Penang" on 2026-09-18 [wong-sim-dental-clinic-pulau-tikus-deepen-11] | 1/1 |
| ✓ | Mentioned for: emergency dentist Penang Clinic site on web page 1 (sixth) for "emergency dentist Penang" on 2026-09-18 [wong-sim-dental-clinic-pulau-tikus-deepen-12] | 1/1 |
| ✓ | Mentioned for: Penang dental clinic for expats Third in Google local results and clinic site on web page 1 (fourth) for "Penang dental clinic for expats" on 2026-09-18 [wong-sim-dental-clinic-pulau-tikus-deepen-13] | 1/1 |
| ✗ | Structured data on website No schema.org markup (JSON-LD or microdata) in the source of any of the website's five pages. [s1] | 0/1.5 |
| ✓ | Google indexing quality Clinic site first for its name and on web page 1 (second) for "dental implants Penang" on 2026-09-18 [wong-sim-dental-clinic-pulau-tikus-deepen-14] [wong-sim-dental-clinic-pulau-tikus-deepen-11] | 2/2 |
| ✓ | Dedicated service pages Separate pages for dental implants and veneers, plus a treatments overview and an FAQ page. [wong-sim-dental-clinic-pulau-tikus-deepen] [wong-sim-dental-clinic-pulau-tikus-deepen-6] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)69.3 of 100View report →
- #1SmileBay Dental Surgery (Island Plaza)69.3 of 100View report →
- #3The Garden Dental31.7 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Kenneth Wong [s1] [wong-sim-dental-clinic-pulau-tikus-lic] | — | 5906 |
| Dr. Brenda Sim [s1] [wong-sim-dental-clinic-pulau-tikus-lic] | — | 5029 |
| Dr. Gerviene Choo [s1] [wong-sim-dental-clinic-pulau-tikus-lic] | Principal Dentist | 5866 |
| Dr. Charlotte Hing [s1] [wong-sim-dental-clinic-pulau-tikus-lic] | Principal Dentist | 11806 |
| Dr. Vivian Tan [s1] [wong-sim-dental-clinic-pulau-tikus-lic] | Principal Dentist | 10999 |
| Dr. Ng Wei Liang [s1] [wong-sim-dental-clinic-pulau-tikus-lic] | Principal Dentist | 12885 |
| Dr. Jasmine Hun [s1] [wong-sim-dental-clinic-pulau-tikus-lic] | Principal Dentist | 13476 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.wongandsimdental.com/ |
|---|---|
| Phone | +60 4-228 6818 |
| +60 12-969 0106 | |
| Google Maps | Map listing |
| Address | 277, Jalan Burma, 10350 George Town, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.wongandsimdental.com/ | Home page live 2026-09-18 (English only): three Penang locations; Pulau Tikus branch at "277, Jalan Burma" 10350 Georgetown, opening hours "Monday – Sunday 09:00 – 17:30", phones 04-228 6818 and 012-969 0106 with a WhatsApp link; team section naming ten dentists and four specialists with degrees, e.g. "BDS (AIMST) · MSc Restorative Dentistry (Manchester)", "Specialist Periodontist"; photos of the Pulau Tikus shopfront and a treatment room; "Routine check-ups, cleanings, and emergency care"; enquiry form; no prices and no schema.org structured data in the page source | 2026-09-18 |
| s2 | https://www.erufucare.com/clinic/wong-sim-dental-surgery-pulau-tikus | Erufu Care profile Wong & Sim Dental Surgery (Pulau Tikus): "100% recommendation, 61 reviews", reviews dated 2018-2020 | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners' own records list at KLINIK PERGIGIAN WONG & SIM, 277 JALAN BURMA, 10350 GEORGETOWN: BRENDA SIM PEI LING (5029), GERVIENE CHOO LI VIEN (5866) and HING CHIA CHYI (11806) as their principal practice; KENNETH WONG PAK KEN (5906), VIVIAN TAN JIA HUI (10999), NG WEI LIANG (12885), JASMINE HUN (13476), TAN CHZE CHZE (5389), CHONG CHAI YI (9895), TAN HUAN CHANG (END00033) and HA KIEN OON (OMS 00127) as an additional practice | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen | https://www.wongandsimdental.com/dental_implants.html | Dental Implants page: implant team of four named clinicians with qualifications; first consultation "typically includes updated and focused radiographs to allow accurate treatment planning. You will then be presented with suitable treatment approaches, associated costs"; implant FAQs; "Book an implant consultation"; no prices | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-2 | https://www.google.com/maps?cid=13401884315168757583&hl=en | Google listing 2026-09-18: Wong & Sim Dental Clinic (Pulau Tikus), 4.9 from 389 reviews, histogram 5*..1* 377/8/0/0/4; address 277, Jalan Burma, Pulau Tikus, 10350 George Town; phone +60 12-969 0106; GBP hours Monday-Sunday 9 AM-5 PM; reviews read dated 2026-05-19 to 2026-08-20; business-uploaded photo (2025-11-17) of the shopfront with "WONG & SIM DENTAL CLINIC" signage | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-3 | https://www.wongandsimdental.com/treatments.html | Treatments page: 15 treatment groups with plain-language descriptions, including "General Dentistry", "Orthodontic & Invisalign", "Root Canal Treatment", "Dental Implant", "Oral Surgery", "Children's Dentistry"; "or need an emergency appointment, we can help"; "From a simple dental extraction or wisdom tooth surgery to the complex oral surgery"; no prices | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-4 | https://www.facebook.com/wongandsimdental/ | Facebook page Wong & Sim Dental Clinic (Penang): about 5.5 thousand followers, recommended by 98% of 62 reviews; lists the Summerton, Pulau Tikus and Bukit Mertajam branches and links to wongandsimdental.com; newest post about 2026-09-15; WhatsApp +60 12-969 0106, email wongandsimdentalsurgery@gmail.com | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-5 | https://www.wongandsimdental.com/faq.html | FAQ page: questions on braces, dentures, implants, Invisalign, root canal treatment, scaling and polishing, whitening, veneers and wisdom tooth surgery; "The decision on how the procedure will progress is dependent on the examination and x-rays during the initial consultation."; no prices | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-6 | https://www.wongandsimdental.com/veneers.html | Veneers page: "Every case begins with a personal consultation and bespoke trial smile"; three-step veneer process explained; no prices | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-7 | https://www.google.com/maps?cid=13401884315168757583&hl=zh-CN | Google listing, Chinese view 2026-09-18: reviews dated 2024-06-26 to 2026-06-13; owner replies dated 2025-08-12 to reviews of 2025-07-22, 2025-06-20 and 2025-03-01 | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-8 | https://www.tripadvisor.com/Search?q=Wong%20%26%20Sim%20Dental | Tripadvisor search 2026-09-18 for "Wong & Sim Dental", with and without "Penang": results are restaurants only, no listing for the clinic | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-9 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-10 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-11 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-12 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-13 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-14 | search:Wong & Sim Dental Clinic Pulau Tikus | Google 2026-09-18 (English, gl=my, non-personalised): wongandsimdental.com is the first organic result for the clinic's name | 2026-09-18 |
| wong-sim-dental-clinic-pulau-tikus-deepen-15 | https://www.google.com/maps?cid=13401884315168757583&hl=en | Google listing "Wong & Sim Dental Clinic (Pulau Tikus)" (Dental implants provider, Cosmetic dentist, Dental clinic), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 4.9 from 395 reviews (1★ 4 / 2★ 0 / 3★ 0 / 4★ 8 / 5★ 383); 10 distinct reviews read, dated 2019-06-24 to 2026-10-05, 1 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: the group's website documents X-ray examinations, daily opening including weekends and photos of the premises, and has no structured data; it does not state that it serves foreign patients. The clinic replies to Google reviews, and the reviews read raise no recurring complaint. A Facebook page (98% of 62 recommend) was found; no Tripadvisor listing. Brenda Sim (5029) and Kenneth Wong (5906) are registered at this branch. Google: 4.9 from 389 reviews, newest read dated 2026-08-20. |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: found and matched both named doctors -- Dr. Brenda Sim (5029, principal registration at this exact Pulau Tikus premise, year 2026) and Dr. Kenneth Wong (5906, secondary registration here, principal registration at the group's Summerton branch, year 2026). Premise itself confirmed as an active registered dental clinic; MDC has no separate clinic license number, so no clinic licence number is shown. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; recorded Google rating 4.9, review count up from 76 to 379, geo coordinates, and Maps place URL. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
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