Penang Dental Surgery
According to our open methodology, this clinic scored 68.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 19 ranked clinics · Last checked: 7 October 2026
68.9/100
Positions by Rating Profile
- Overall Transparency & Trust#968.9/100
- Best for Expats#569.8/100
- Best for Dental Implants#963.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1147.3/100
- Best English-speaking Clinics#975.2/100
- Best for Families / Children#874.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented Only local anaesthesia is described; no sedation or general anaesthesia on the clinic site. [penang-dental-surgery-deepen-15]
Summary
General dental practice on Jalan Burma in Pulau Tikus, George Town, established in 1984. Six dentists are named on the clinic's site with their qualifications, all registered with the Malaysian Dental Council at this address. Services include implants, braces and clear aligners, biomimetic restorations, crowns, gum care, children's dentistry, wisdom tooth extraction and whitening. The clinic does not publish its fees.
Opening hours differ between the clinic's site (Monday to Saturday, 9am–1pm and 2pm–5pm) and its Google listing (Monday to Saturday, 8:30 AM–5 PM). The Malaysian Dental Council register lists nine dentists at the clinic's address, six of whom are named on the clinic's site.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 16 of 20 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Clinic site live on 2026-10-07: four pages in English (home, about us, services, contact us). [penang-dental-surgery-deepen-13] | 4/4 |
| ✓ | Dentist names listed Six dentists named on the clinic site. [penang-dental-surgery-deepen-14] | 3/3 |
| ✓ | Dentist specializations listed Degrees and postgraduate training given for each dentist (implantology fellowships and certificates, orthodontic diplomas). [penang-dental-surgery-deepen-14] | 2/2 |
| ✓ | Real clinic photos The home page shows the clinic's reception desk under the lettering Penang Dental Surgery. [penang-dental-surgery-deepen-13] | 2/2 |
| ✓ | Service list published Ten services listed and explained on the clinic site. [penang-dental-surgery-deepen-15] | 3/3 |
| ✓ | Clear contact details Phone, WhatsApp, e-mail and address on every page; the Google listing gives the same phone, +60 4-226 2440. [penang-dental-surgery-deepen-16] [penang-dental-surgery-deepen-17] | 2/2 |
| ✓ | English website version The clinic site is in English. [penang-dental-surgery-deepen-13] | 2/2 |
| ✓ | Address and map published Street address on every page, linked to the clinic's Google Maps place; the Google listing shows the same address with a map pin. [penang-dental-surgery-deepen-16] [penang-dental-surgery-deepen-13] [penang-dental-surgery-deepen-17] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
16 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-10-07; star histogram 1★ 15 / 2★ 2 / 3★ 2 / 4★ 10 / 5★ 197 [penang-dental-surgery-deepen-17] | 5/6 |
| ◐ | Google review volume as of 2026-10-07; histogram sums to 226 (unchanged since 2026-09-18) [penang-dental-surgery-deepen-17] | 2.5/3 |
| ✓ | Review recency Newest Google review dated 2026-09-04; others 2026-08-22, 2026-08-21 and 2026-08-15. [penang-dental-surgery-deepen-17] | 3/3 |
| ? | Clinic responds to reviews Owner replies on the low-rated reviews date from 2018 to 2023; none of the 2026 reviews read carries one. Too few recent reviews were read to record that the clinic does not reply. [penang-dental-surgery-deepen-17] | 0/2 |
| ✓ | No recurring complaints The five lowest-rated reviews (2017-07-25 to 2023-09-01) concern different matters and none is from the last 24 months; 1–2★ are 17 of 226 (7.5%). [penang-dental-surgery-deepen-17] | 2/2 |
| ✓ | No suspicious review patterns 13 Google reviews read (2017-07-25 to 2026-09-04): individually worded, dates spread, accounts with 3 to 16 reviews; ratings spread over all five star levels (15 one-star of 226). [penang-dental-surgery-deepen-17] | 2/2 |
| ✓ | Active Facebook presence The clinic site links to its Facebook page: 1,430 followers, recommended by 84% of 31 reviews; newest post dated 2023-01-14. [penang-dental-surgery-deepen-13] [penang-dental-surgery-deepen-18] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms WhatClinic profile: 4.6 from 4 verified reviews (2016 to 2024), one answered by the clinic. [penang-dental-surgery-deepen-19] | 0.5/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-rays and scans are described for wisdom teeth; the site lists the imaging maker Vatech among its partners; a patient review of 2026-05-28 mentions an X-ray taken at the clinic. [penang-dental-surgery-deepen-15] [penang-dental-surgery-deepen-13] [penang-dental-surgery-deepen-17] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Dental implants placed by the clinic's team. [penang-dental-surgery-deepen-15] | 2/2 |
| ✓ | Orthodontics Braces and clear aligners. [penang-dental-surgery-deepen-15] | 2/2 |
| ✓ | Oral surgery Wisdom tooth extraction (oral surgery); implants placed by the clinic's team. [penang-dental-surgery-deepen-15] | 2/2 |
| ✓ | Pediatric dentistry Children's dentistry (pedodontics). [penang-dental-surgery-deepen-15] | 1.5/1.5 |
| ✗ | Emergency care No emergency, urgent or same-day service on any of the four pages of the clinic site; the Google listing's only category is Dental clinic. [penang-dental-surgery-deepen-13] [penang-dental-surgery-deepen-14] [penang-dental-surgery-deepen-15] [penang-dental-surgery-deepen-16] [penang-dental-surgery-deepen-17] | 0/1.5 |
| ✓ | Works with international patients The clinic states it is a trusted practice for "locals and internationals". [penang-dental-surgery-deepen-14] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp number published on every page and linked to a WhatsApp chat: +6016-656 2440. [penang-dental-surgery-deepen-16] [penang-dental-surgery-deepen-13] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Site in English; English among the languages the clinic asks its staff for; Google reviews in English from patients living abroad. [penang-dental-surgery-deepen-16] [penang-dental-surgery-deepen-17] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online form for an appointment or enquiry with a date and a choice of treatment (including consultation), plus WhatsApp. [penang-dental-surgery-deepen-16] | 1.5/1.5 |
| ✓ | Clear service explanations Each service explained in plain language with FAQs and typical duration. [penang-dental-surgery-deepen-15] | 1/1 |
| ✓ | Convenient opening hours Open Saturdays; site: Monday–Saturday 9am–1pm and 2pm–5pm; Google listing: 8:30 AM–5 PM. [penang-dental-surgery-deepen-16] [penang-dental-surgery-deepen-17] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ✗ | Mentioned for: best dentist Penang Not in an AI Overview, the local results or the first page of web results for "best dentist Penang" on 2026-10-07. [penang-dental-surgery-deepen-20] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Penang Clinic site first on the first page of web results for "English speaking dentist Penang" on 2026-10-07. [penang-dental-surgery-deepen-20] | 1/1 |
| ✓ | Mentioned for: dental implants Penang Named in the AI Overview for "dental implants Penang" on 2026-10-07. [penang-dental-surgery-deepen-20] | 1/1 |
| ✓ | Mentioned for: emergency dentist Penang Third in the local results for "emergency dentist Penang" on 2026-10-07. [penang-dental-surgery-deepen-20] | 1/1 |
| ✓ | Mentioned for: Penang dental clinic for expats Named in the AI Overview, first in the local results and clinic site second on the first page of web results for "Penang dental clinic for expats" on 2026-10-07. [penang-dental-surgery-deepen-20] | 1/1 |
| ✗ | Structured data on website Structured data names the organisation only (name, URL, logo, Facebook link); no Dentist or LocalBusiness markup with address, phone or hours on the home or contact page. [penang-dental-surgery-deepen-13] [penang-dental-surgery-deepen-16] | 0/1.5 |
| ✓ | Google indexing quality For a search of the clinic's name on 2026-10-07 its own site ranks first, beside its Google business panel. [penang-dental-surgery-deepen-12] | 2/2 |
| ✗ | Dedicated service pages All ten services are sections of one services page; the site has four pages. [penang-dental-surgery-deepen-15] [penang-dental-surgery-deepen-13] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)69.3 of 100View report →
- #1SmileBay Dental Surgery (Island Plaza)69.3 of 100View report →
- #3The Garden Dental31.7 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Tan Yu Joo [penang-dental-surgery-doc-2026-10-07-1] [penang-dental-surgery-lic] | B.D.S., FICOI, FICD, FADI; Fellowship in Implantology (USA); founder | 1317 |
| Dr. Lim Wooi Teong [penang-dental-surgery-doc-2026-10-07-2] [penang-dental-surgery-lic] | B.D.S. (University of Malaya); Cert. Oral Implantology (Australia); PG Dip Ortho & DF (UK) | 2637 |
| Dr. Ng Kiat Chye [penang-dental-surgery-doc-2026-10-07-3] [penang-dental-surgery-lic] | B.D.S. (Manipal); Cert. Oral Implantology (Singapore) | 5056 |
| Dr. Goh Li Teng [penang-dental-surgery-doc-2026-10-07-4] [penang-dental-surgery-lic] | Doctor of Dental Surgery (D.D.S.) | 5437 |
| Dr. Tan Kai Wen [penang-dental-surgery-doc-2026-10-07-5] [penang-dental-surgery-lic] | B.D.S. (Manipal); FICOI; Fellowship in Implantology (USA) | 9437 |
| Dr. Tan Ni Wen [penang-dental-surgery-doc-2026-10-07-6] [penang-dental-surgery-lic] | B.D.S. (Manipal); PGradDip (Orthodontics) (CoLDS) | 10196 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.penangdentalsurgery.com/ |
|---|---|
| Phone | +60 4-226 2440 |
| +60 16-656 2440 | |
| https://www.facebook.com/penangdental/ | |
| Google Maps | Map listing |
| Address | 287, Burmah Road (Pulau Tikus), 10350 George Town, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| penang-dental-surgery-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-10-07: nine dental surgeons registered at PENANG DENTAL SURGERY, 287 BURMA ROAD, 10350 GEORGETOWN, each as principal practice for 2026: KHOO KAH SERN (6268), TAN YU JOO (1317), TAN KAI WEN (9437), NG KIAT CHYE (5056), TAN NI WEN (10196), TAMMY HO WYE YANN (12788), LIM WOOI TEONG (2637), GOH LI TENG (5437), CHUAH RUEY JER (14776); the six dentists named on the clinic site are among them | 2026-10-07 |
| penang-dental-surgery-deepen-2 | https://www.penangdentalsurgery.com/about-us/ | Our Dentists: "DR. TAN YU JOO B.D.S. FICOI | FICD. FADI Fellowship in Implantology USA", "DR. LIM WOOI TEONG B.D.S. (University of Malaya) Cert. Oral Implantology (Australia) PG Dip Ortho & DF (UK)", "DR. NG KIAT CHYE B.D.S. (Manipal) Cert. Oral Implantology (Singapore)", "DR. GOH LI TENG Doctor of Dental Surgery (D.D.S.)", "DR.TAN KAI WEN B.D.S (Manipal) FICOI Fellowship in Implantology (USA)", "DR.TAN NI WEN B.D.S. (Manipal) PGradDip (Orthodontics)(CoLDS)"; "40 years and counting since its establishment in 1984, Penang Dental Surgery is a household name that is well-recognized as a trusted dental practice in the Pearl of the Orient by locals and internationals." | 2026-09-18 |
| penang-dental-surgery-deepen-7 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| penang-dental-surgery-deepen-8 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| penang-dental-surgery-deepen-9 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| penang-dental-surgery-deepen-10 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| penang-dental-surgery-deepen-11 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| penang-dental-surgery-deepen-12 | search:Penang Dental Surgery | Google 2026-10-07 (English interface, Malaysia, non-personalised), search for 'Penang Dental Surgery': penangdentalsurgery.com ranks first with the clinic's business panel beside the results, followed by the clinic's Instagram and Facebook profiles and directory pages. | 2026-10-07 |
| penang-dental-surgery-deepen-13 | https://www.penangdentalsurgery.com/ | Home page read 2026-10-07; the site has four pages (home, about us, services, contact us), all in English; photo of the reception desk under the lettering PENANG DENTAL SURGERY; ten services linked to their sections of the services page; "Consultation Hours" "Monday – Saturday" "9am-1pm | 2pm-5pm" "(Closed on Sundays & Public Holidays)"; "+604 - 226 2440", "+6016 - 656 2440 (WhatsApp only)" linked to a WhatsApp chat (wa.link), "hello@penangdentalsurgery.com"; the address "287, Jalan Burma, Pulau Tikus" links to the clinic's Google Maps place; online form with "Appointment" / "General Inquiry", a date field and a treatment list; footer links to facebook.com/penangdental and instagram.com/penangdental; "Our Partners" logos include Vatech, 3Shape, Nobel Biocare and Invisalign; structured data: WebPage, WebSite, ImageObject, BreadcrumbList and an Organization entry with name, URL, logo, image and sameAs only, no Dentist or LocalBusiness markup with address, telephone or hours; no fee on the page; "Copyright 2026 © Penang Dental Surgery (649012-X)." | 2026-10-07 |
| penang-dental-surgery-deepen-14 | https://www.penangdentalsurgery.com/about-us/ | About Us page read 2026-10-07: "Our Dentists": "DR. TAN YU JOO" "B.D.S. FICOI | FICD. FADI" "Fellowship in Implantology USA"; "DR. LIM WOOI TEONG" "B.D.S. (University of Malaya)" "Cert. Oral Implantology (Australia)" "PG Dip Ortho & DF (UK)"; "DR. NG KIAT CHYE" "B.D.S. (Manipal)" "Cert. Oral Implantology (Singapore)"; "DR. GOH LI TENG" "Doctor of Dental Surgery (D.D.S.)"; "DR.TAN KAI WEN" "B.D.S (Manipal)" "FICOI" "Fellowship in Implantology (USA)"; "DR.TAN NI WEN" "B.D.S. (Manipal)" "PGradDip (Orthodontics)(CoLDS)"; "40 years and counting since its establishment in 1984, Penang Dental Surgery is a household name that is well-recognized as a trusted dental practice in the Pearl of the Orient by locals and internationals."; the page says the clinic is equipped with current technology but names no equipment; no fee and no emergency service on the page | 2026-10-07 |
| penang-dental-surgery-deepen-15 | https://www.penangdentalsurgery.com/services/ | Services page read 2026-10-07: ten services, each explained with FAQs and most with a typical duration: "Braces", "Clear Aligners", "Restorative Fillings", "Biomimetic Dentistry", "Crowns & Prosthetics", "Gum Care", "Children Dentistry", "Wisdom Tooth Extraction", "Teeth Whitening", "Dental Implants"; "Our permanent dental implants are performed by our team"; "Our well-trained dentists orthodontists use braces to align and straighten teeth"; "PEDODONTICS"; "ORAL SURGERY"; "Patients will be given local anesthesia which numbs the region of the surgery."; "Through X-rays and scans of the mouth and jaw, dentists can predict problems with your wisdom teeth before they arise"; "Using advanced 3D computer-imaging to create a digital model of your teeth"; "We use Philips Zoom Whitening system."; all ten services are sections of this one page; no fee, no emergency or same-day service, no sedation and no cone-beam CT on any of the four pages of the site | 2026-10-07 |
| penang-dental-surgery-deepen-16 | https://www.penangdentalsurgery.com/contact-us/ | Contact Us page read 2026-10-07: "Consultation Hours" "Monday – Saturday" "9am-1pm | 2pm-5pm" "(Closed on Sundays & Public Holidays)"; "+604 - 226 2440"; "+6016 - 656 2440 (WhatsApp only)" linked to a WhatsApp chat; "hello@penangdentalsurgery.com"; "287, Jalan Burma, Pulau Tikus" "10350, Georgetown, Pulau Pinang"; online form: type "Appointment" or "General Inquiry", a date field, treatment list "Consultation", "Gum Care", "Fillings and Root Canal Treatment", "Extraction/Surgeries", "Smile Makeover/Enhancement"; staff vacancies: "Preferred language skills: English, Mandarin, Bahasa Malaysia"; structured data as on the home page (an Organization entry with name, URL, logo, image and sameAs only); no fee on the page | 2026-10-07 |
| penang-dental-surgery-deepen-17 | https://www.google.com/maps?cid=14644952437223049984&hl=en | Google listing read 2026-10-07: "Penang Dental Surgery", category Dental clinic; 287, Jalan Burma, Pulau Tikus, 10350 George Town, map pin 5.429992, 100.312803; phone +60 4-226 2440; hours Monday to Saturday 8:30 AM–5 PM, Sunday closed; listing claimed by the business; rated 4.6 from 226 reviews (1★ 15 / 2★ 2 / 3★ 2 / 4★ 10 / 5★ 197); 13 distinct reviews read in three orders (most relevant, newest, lowest-rated), dated 2017-07-25 to 2026-09-04; newest: 2026-09-04, 2026-08-22, 2026-08-21, 2026-08-15 and 2026-07-24, all five stars; owner replies on all five lowest-rated reviews, dated 2018-12-31, 2020-03-05, 2022-10-31, 2023-03-17 and 2023-09-21; none of the eight reviews from 2026 read (2026-03-25 to 2026-09-04) carries a reply; on 2026-09-18 the low-rated reviews were read in full: most carried an owner reply, the two most recent (about an unanswered phone and slow e-mail replies, about one and two years old then) did not; the five lowest-rated (one star, dated 2017-07-25, 2018-09-14, 2020-03-03, 2022-10-29 and 2023-09-01) concern different matters: cost not discussed before treatment (2017), a dentist declining the requested treatment (2018), a front-desk answer about a child's teeth (2020), front-desk conduct (2022) and one dentist's manner (2023); reviewer accounts carry 3 to 16 reviews (three Local Guides), one not shown; texts individually worded, naming different dentists; a review of 2026-05-28: "only resorted to additional X ray as the very last resort"; reviews in English from patients living abroad (2026-03-25, 2026-07-24) | 2026-10-07 |
| penang-dental-surgery-deepen-18 | https://www.facebook.com/penangdental/ | Facebook page "Penang Dental Surgery | George Town" read 2026-10-07: 1,430 followers, "84% recommend (31 reviews)", website penangdentalsurgery.com, hello@penangdentalsurgery.com; 20 posts shown, dated 2019-12-07 to 2023-01-14; no fee, no equipment and no current emergency service described in them | 2026-10-07 |
| penang-dental-surgery-deepen-19 | https://www.whatclinic.com/dentists/malaysia/penang/george-town/pen… | WhatClinic profile "Penang Dental Surgery", 287, Burmah Road, (Pulau Tikus), Georgetown, read 2026-10-07: "4.6 from 4 verified reviews", dated 2016-07-16, 2019-09-16, 2022-03-19 and 2024-05-14, one with a reply from the clinic ("It means a lot to us here in Penang Dental Surgery"); ServiceScore 7.1 from 99 interactions | 2026-10-07 |
| penang-dental-surgery-deepen-20 | search:best dentist Penang / English speaking dentist Penang / dental implants Penang / emergency dentist Penang / Penang dental clinic for expats | The five canonical Penang queries on 2026-10-07 (google.com, English, Malaysia, non-personalised, read in the clinics' opening hours; the AI Overview where one was shown, the three local results and the first page of web results were read; "dental implants Penang" was loaded twice because its AI Overview changed between loads). | 2026-10-07 |
| penang-dental-surgery-doc-2026-10-07-1 | https://www.penangdentalsurgery.com/about-us/ | About Us page read 2026-10-07, "Our Dentists": "DR. TAN YU JOO" "B.D.S. FICOI | FICD. FADI" "Fellowship in Implantology USA"; "Founder of Penang Dental Surgery" | 2026-10-07 |
| penang-dental-surgery-doc-2026-10-07-2 | https://www.penangdentalsurgery.com/about-us/ | About Us page read 2026-10-07, "Our Dentists": "DR. LIM WOOI TEONG" "B.D.S. (University of Malaya)" "Cert. Oral Implantology (Australia)" "PG Dip Ortho & DF (UK)" | 2026-10-07 |
| penang-dental-surgery-doc-2026-10-07-3 | https://www.penangdentalsurgery.com/about-us/ | About Us page read 2026-10-07, "Our Dentists": "DR. NG KIAT CHYE" "B.D.S. (Manipal)" "Cert. Oral Implantology (Singapore)" | 2026-10-07 |
| penang-dental-surgery-doc-2026-10-07-4 | https://www.penangdentalsurgery.com/about-us/ | About Us page read 2026-10-07, "Our Dentists": "DR. GOH LI TENG" "Doctor of Dental Surgery (D.D.S.)" | 2026-10-07 |
| penang-dental-surgery-doc-2026-10-07-5 | https://www.penangdentalsurgery.com/about-us/ | About Us page read 2026-10-07, "Our Dentists": "DR.TAN KAI WEN" "B.D.S (Manipal)" "FICOI" "Fellowship in Implantology (USA)" | 2026-10-07 |
| penang-dental-surgery-doc-2026-10-07-6 | https://www.penangdentalsurgery.com/about-us/ | About Us page read 2026-10-07, "Our Dentists": "DR.TAN NI WEN" "B.D.S. (Manipal)" "PGradDip (Orthodontics)(CoLDS)" | 2026-10-07 |
Change History
| Date | Change |
|---|---|
| 2026-10-07 | Re-read on 2026-10-07 together with a neighbouring clinic's review: all four pages of the clinic's site, its Google listing and reviews, its Facebook page, its WhatClinic profile and the Malaysian Dental Council register. Confirmed: six dentists named with qualifications, all registered at the clinic's address; ten services explained on one page; WhatsApp contact, online appointment form and Saturday opening; no fees are published and no emergency service is described. Google: 4.6 from 226 reviews, newest dated 2026-09-04. Corrected: the clinic's replies to reviews date from 2018 to 2023 and none of the 2026 reviews read carries one, so it is no longer recorded as answering reviews; the lowest-rated reviews read are older than 24 months and concern different matters, so no current pattern of complaints is recorded; presence on other review platforms now rests on the clinic's WhatClinic profile (4 verified reviews). Still unverified: cone-beam CT on site, Tripadvisor presence. Visibility re-checked on 2026-10-07 with the five canonical Penang queries, read once for every card compared; AI Overviews, local results and the first page of web results all counted. The clinic appears in 4 of the five. Google indexing is recorded as good: a search for the clinic's name returns its own site first. |
| 2026-09-18 | Re-read on 2026-09-18 at the clinic's request: all four pages of the clinic's site, its Google listing and reviews, and the Malaysian Dental Council register. Corrected: six dentists are named on the clinic's site with their qualifications, all six registered at the clinic's address in the dental council register; the clinic lists and explains ten services, including implants, braces and clear aligners, children's dentistry and wisdom tooth extraction; WhatsApp contact, Saturday opening and replies to critical reviews confirmed. No fees are published on the site, there is no emergency service and no CBCT, services share one page, and the structured data does not describe a dental clinic. Google: 4.6 from 226 reviews; low-rated reviews repeat complaints about costs, waiting and unanswered calls. In five standard Google searches for dentists in Penang the clinic appears in three; its site is not on the first page for dental implants. |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: address confirmed as an actively registered dental premise (PENANG DENTAL SURGERY, year 2026) with 8 MDC-licensed dentists on file; no separate clinic license number exists in this registry, so no clinic licence number is shown. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; recorded Google rating 4.6 (225 reviews, first captured), geo coordinates, and Maps place URL. |
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