Teethtime Dental Clinic
According to our open methodology, this clinic scored 54.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #13 of 19 ranked clinics · Last checked: 25 August 2026
54.4/100
Positions by Rating Profile
- Overall Transparency & Trust#1354.4/100
- Best for Expats#1250.8/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#157.2/100
- Best English-speaking Clinics#1654.5/100
- Best for Families / Children#1352/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No clinic website; no public anaesthesia/sedation info found.
Summary
Family dental clinic on Jalan Burma, Pulau Tikus, opened in June 2024, where Dr. Isaac Lee (Bachelor of Dental Surgery, PIDC) provides check-ups, scaling, fillings, crowns, whitening, veneers, braces and clear aligners, root canal treatment, extractions and dentures; implants are referred to a partner dentist. Its Google listing shows a 5.0 rating from 87 reviews.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 7 of 15 verifiable points (missing: cleaning price listed; crown price listed; implant price listed; x-ray / imaging price listed)
- AI & Search Visibility: 0 of 3 verifiable points (missing: structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Corrected: the clinic has a working website, teethtimepenang.wixsite.com, linked from its Facebook page, with current details of its dentist, services and hours. [teethtime-dental-clinic-deepen] [s2] | 4/4 |
| ✓ | Dentist names listed The clinic's website names its dentist, Dr. Isaac Lee. [teethtime-dental-clinic-deepen] | 3/3 |
| ✓ | Dentist specializations listed The clinic's website states its dentist's qualification: Dr. Isaac Lee, Bachelor of Dental Surgery (PIDC), 7 years of experience. [teethtime-dental-clinic-deepen] [s1] | 2/2 |
| ✓ | Real clinic photos Photos of the shopfront and reception uploaded by the business to its Google listing. [teethtime-dental-clinic-deepen-2] [s1] | 2/2 |
| ✓ | Service list published The clinic's website lists its services; its Facebook intro names scaling, fillings, root canals, whitening, dentures, crowns, bridges and extractions. [teethtime-dental-clinic-deepen] [s2] | 3/3 |
| ✓ | Clear contact details Phone and WhatsApp +60 12-402 9691 and an e-mail address on the clinic's website and Facebook page; its Google listing gives the same phone. [teethtime-dental-clinic-deepen] [s2] [teethtime-dental-clinic-deepen-2] | 2/2 |
| ✓ | English website version The clinic's website is in English. [teethtime-dental-clinic-deepen] | 2/2 |
| ✓ | Address and map published 399, Jalan Burma, Pulau Tikus, on the clinic's website and Facebook page, with a pin on its Google listing. [teethtime-dental-clinic-deepen] [s2] [teethtime-dental-clinic-deepen-2] [s1] | 2/2 |
Price Transparency
7 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published The booking page of the clinic's website lists prices: check-up MYR 80, filling MYR 150, whitening MYR 200. [teethtime-dental-clinic-deepen-3] | 3/3 |
| ✗ | Cleaning price listed Neither the clinic's website (all pages read) nor its Facebook page (a year of posts) publishes a cleaning price. [teethtime-dental-clinic-deepen-3] [s2] | 0/2 |
| ✓ | Filling price listed Cavity filling MYR 150 on the booking page of the clinic's website. [teethtime-dental-clinic-deepen-3] | 2/2 |
| ✗ | Crown price listed Neither the clinic's website (all pages read) nor its Facebook page (a year of posts) publishes a crown price. [teethtime-dental-clinic-deepen-3] [s2] | 0/2 |
| ✗ | Implant price listed Neither the clinic's website (all pages read) nor its Facebook page (a year of posts) publishes an implant price. [teethtime-dental-clinic-deepen-3] [s2] | 0/2 |
| ✓ | Consultation price listed The clinic's Facebook posts of January and February 2026 invite patients for a free consultation. [teethtime-dental-clinic-deepen-4] | 2/2 |
| ✗ | X-ray / imaging price listed Neither the clinic's website (all pages read) nor its Facebook page (a year of posts) publishes an X-ray price. [teethtime-dental-clinic-deepen-3] [s2] | 0/2 |
Reputation & Reviews
14 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [teethtime-dental-clinic-refresh] | 6/6 |
| ◐ | Google review volume [teethtime-dental-clinic-refresh] | 1.5/3 |
| ◐ | Review recency [teethtime-dental-clinic-refresh] | 1.5/3 |
| ✗ | Clinic responds to reviews None of the 10 reviews read, 10 of them dated within the last 24 months (newest 2026-05-02), carries an owner reply, and the reply block of the listing was readable. [teethtime-dental-clinic-deepen-5] | 0/2 |
| ✓ | No recurring complaints [s1] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2025-07-18 to 2026-05-02, from accounts with 3–44 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 0 / 2★ 0 / 3★ 0 / 4★ 1 / 5★ 86. [teethtime-dental-clinic-deepen-5] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Teethtime Dental Clinic Penang" and "Teethtime" (2026-10-02); the clinic's site does not link to TripAdvisor. [teethtime-dental-clinic-presence] [teethtime-dental-clinic-presence-2] [teethtime-dental-clinic-presence-3] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog (checked 2026-10-02). [teethtime-dental-clinic-platforms-2] [teethtime-dental-clinic-platforms-3] [teethtime-dental-clinic-platforms-4] [teethtime-dental-clinic-platforms-5] [teethtime-dental-clinic-platforms-6] [teethtime-dental-clinic-platforms-7] [teethtime-dental-clinic-platforms-8] | 0/0.5 |
Medical Infrastructure
3.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
4.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ? | Mentioned for: best dentist Penang | 0/1 |
| ? | Mentioned for: English speaking dentist Penang | 0/1 |
| ? | Mentioned for: dental implants Penang | 0/1 |
| ? | Mentioned for: emergency dentist Penang | 0/1 |
| ? | Mentioned for: Penang dental clinic for expats | 0/1 |
| ✗ | Structured data on website No JSON-LD or microdata in the served HTML of the homepage. [teethtime-dental-clinic-r6s3] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages One-page Wix site: every menu item (Services, FAQ, Gallery and others) is an anchor on the same page and no service URLs are linked. [teethtime-dental-clinic-r6s3-2] | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)69.3 of 100View report →
- #1SmileBay Dental Surgery (Island Plaza)69.3 of 100View report →
- #3The Garden Dental31.7 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Clear service explanations
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Mentioned for: best dentist Penang
- AI & Search Visibility: Mentioned for: English speaking dentist Penang
- AI & Search Visibility: Mentioned for: dental implants Penang
- AI & Search Visibility: Mentioned for: emergency dentist Penang
- AI & Search Visibility: Mentioned for: Penang dental clinic for expats
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://teethtimepenang.wixsite.com/home |
|---|---|
| Phone | +60 12-402 9691 |
| +60 12-402 9691 | |
| https://www.facebook.com/teethtimepenang/ | |
| Google Maps | Map listing |
| Address | No. 399, Jalan Burma, Pulau Tikus, 10350 George Town, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://smilejet.app/clinic/teethtime-dental-clinic-family-dentist-… | address, 5.0 rating, 49 reviews, aligner focus | 2026-07-14 |
| s2 | https://www.facebook.com/teethtimepenang/ | Facebook page "Teethtime Dental Clinic" (read 2026-09-30, About and all posts of the past year): About gives No. 399, Jalan Burma, Pulau Tikus, 10350 George Town, mobile and WhatsApp +60 12-402 9691, e-mail teethtime.penang@gmail.com and the website teethtimepenang.wixsite.com/home; intro: "Scaling - Filling - Root Canal Treatment - Whitening - Dentures - Crown - Bridge - Extraction / Surgery"; no price list in the posts | 2026-09-30 |
| teethtime-dental-clinic-refresh | https://www.google.com/maps/place/Teethtime+Dental+Clinic/@5.431714… | most recent review 5 months ago (as of 2026-08-25) | 2026-08-25 |
| teethtime-dental-clinic-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners listed at KLINIK PERGIGIAN TEETHTIME, 399, GROUND FLOOR, JALAN BURMA, 10350 GEORGETOWN: YU SEW MAY (2970), WONG LAI YEE (OMS 00128), CHEW PONG SOOH (4090), GOH KEIN JOO (2225), TAN TAT WAH (RES 0023) | 2026-09-18 |
| teethtime-dental-clinic-deepen | https://teethtimepenang.wixsite.com/home | The clinic's website, linked from its Facebook page, read in full on 2026-09-30 (all 7 pages in its sitemap), in English: team section naming Dr. Isaac Lee, dentist, Bachelor of Dental Surgery (PIDC), with 7 years of experience; services: check-ups and consultations, scaling and polishing, tooth-coloured fillings, crowns, whitening, veneers, smile makeovers, metal braces and clear aligners, root canal treatment, extractions and wisdom tooth surgery, dentures and bridges, with implants referred to a partner dentist; address 399, Jalan Burma, Pulau Tikus, 10350 George Town; phone +60 12-402 9691 and e-mail; hours Monday to Friday 9am-5:30pm, Saturday 9am-5pm, Sunday closed | 2026-09-30 |
| teethtime-dental-clinic-deepen-2 | https://www.google.com/maps?cid=6855773943423990203&hl=en | Google listing read on 2026-09-30: 399, Jalan Burma, Pulau Tikus, 10350 George Town, with its map pin; phone +60 12-402 9691; no website field; the owner's description says the clinic opened in June 2024 and offers whitening, clear aligners, root canals and wisdom tooth surgery; 3 of the 4 photos in its strip were uploaded by the business, showing the shopfront and the reception | 2026-09-30 |
| teethtime-dental-clinic-deepen-3 | https://teethtimepenang.wixsite.com/home/book-online | Online booking page of the clinic's website (read 2026-09-30) lists three services with prices: dental check-up MYR 80, cavity filling MYR 150, teeth whitening MYR 200; no price for cleaning, crowns, implants or X-rays on any page of the site | 2026-09-30 |
| teethtime-dental-clinic-deepen-4 | https://www.facebook.com/photo/?fbid=122276839076240560&set=a.12214… | Facebook post of 2026-02-09 on clear aligners: "Feel free to leave us a message or drop by for free consultation!" | 2026-09-30 |
| teethtime-dental-clinic-platforms-2 | https://www.whatclinic.com/dentists/malaysia/penang | WhatClinic: its Penang dentist listing (12 clinics shown of the 17 it announces) and its George Town, Penang Island, Bayan Lepas and Ayer Itam listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (teethtime-dental-clinic, teethtime-dental, teethtime, klinik-pergigian-teethtime) do not exist: no profile for Teethtime Dental Clinic and none at its address (checked 2026-10-02) | 2026-10-02 |
| teethtime-dental-clinic-platforms-3 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang) and a search by the clinic's name, read 2026-10-02: no listing for Teethtime Dental Clinic | 2026-10-02 |
| teethtime-dental-clinic-platforms-4 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for Teethtime Dental Clinic | 2026-10-02 |
| teethtime-dental-clinic-platforms-5 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: Teethtime Dental Clinic is not among them | 2026-10-02 |
| teethtime-dental-clinic-platforms-6 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for Teethtime Dental Clinic | 2026-10-02 |
| teethtime-dental-clinic-platforms-7 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for Teethtime Dental Clinic | 2026-10-02 |
| teethtime-dental-clinic-platforms-8 | https://www.hotfrog.com.my/search/penang/teethtime | Hotfrog Malaysia: search for "teethtime" in Penang and in Malaysia, read 2026-10-02: no listing for Teethtime Dental Clinic | 2026-10-02 |
| teethtime-dental-clinic-presence | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Teethtim… | TripAdvisor's own type-ahead search for "Teethtime Dental Clinic Penang", read 2026-10-02: 12 results (attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| teethtime-dental-clinic-presence-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Teethtime | TripAdvisor's own type-ahead search for "Teethtime", read 2026-10-02: no results | 2026-10-02 |
| teethtime-dental-clinic-presence-3 | https://teethtimepenang.wixsite.com/home | The clinic's own website, home page read 2026-10-02: links to its Facebook page, no link to TripAdvisor | 2026-10-02 |
| teethtime-dental-clinic-r6s3 | https://teethtimepenang.wixsite.com/home | Homepage HTML read on 2026-10-02: no JSON-LD or microdata | 2026-10-02 |
| teethtime-dental-clinic-r6s3-2 | https://teethtimepenang.wixsite.com/home | Homepage navigation: Home, About Us, Team, Services, FAQ, Testimonials, Gallery, Contact all point to the same page (read 2026-10-02) | 2026-10-02 |
| teethtime-dental-clinic-deepen-5 | https://www.google.com/maps?cid=6855773943423990203&hl=en | Google listing "Teethtime Dental Clinic" (Dental clinic), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 5 from 87 reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 1 / 5★ 86); 10 distinct reviews read, dated 2025-07-18 to 2026-05-02, 0 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no owner replies found; no sign of manipulated reviews. |
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: no business structured data; no separate service pages. |
| 2026-10-02 | Online presence checked 2026-10-02: no TripAdvisor listing found. |
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for Teethtime Dental Clinic was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-30 | Re-read on 2026-09-30 on the clinic's own website (all pages), Facebook page (About and a year of posts) and Google listing: website corrected to present (teethtimepenang.wixsite.com, linked from its Facebook page) and added to the contacts with WhatsApp and e-mail; recorded the dentist's name and qualification, service list, contacts, English website, published prices for a check-up, a filling and whitening, and a free consultation; cleaning, crown, implant and X-ray prices recorded as not published. |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: address confirmed as an actively registered dental premise (KLINIK PERGIGIAN TEETHTIME, year 2026) with 2 MDC-licensed dentists on file; no separate clinic license number exists in this registry, so no clinic licence number is shown. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed no website and address unchanged; recorded phone +60 12-402 9691 (was unlisted), Google rating 5.0, review count up from 49 to 87, geo coordinates, and Maps place URL. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.