SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)
According to our open methodology, this clinic scored 77.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 19 ranked clinics · Last checked: 18 September 2026
77.8/100
69.3 of 100
Visibility in ChatGPT and Gemini answers
How often ChatGPT and Gemini name this clinic when a patient asks them to recommend a dentist. Measured by Ansmeter, 8 October 2026.
Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Positions by Rating Profile
- Overall Transparency & Trust#177.8/100
- Best for Expats#177.8/100
- Best for Dental Implants#175/100
- Best for Emergency Dental Care#184/100
- Best Price Transparency#351.5/100
- Best English-speaking Clinics#182/100
- Best for Families / Children#184.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✗ General anaesthesia / deep sedation (sleep dentistry) — No general anaesthesia or deep sedation documented The website states implant surgery is done under local anaesthesia and mentions "sedation options" without describing general anaesthesia or sedation where the patient is asleep. [smilebay-dental-surgery-bay-avenue-bayan-lepas-sedation] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-18]
Summary
SmileBay Dental Surgery at Bay Avenue in Bayan Lepas, one of eight SmileBay Dental branches in Penang, open Monday to Saturday. The group site names four dentists at this branch and lists general, cosmetic, orthodontic and implant treatment, with panoramic X-ray at every branch and 3D imaging for implant planning. The site is in English, with a group WhatsApp line, addresses patients travelling to Penang and publishes no price list.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- Medical Infrastructure: 15 of 15 points.
- Communication & Service: 8.5 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Group website live on 2026-09-18 with a locations page listing this branch's address, phones, hours and dentists, plus service, doctor and technology pages. [s2] [s1] | 4/4 |
| ✓ | Dentist names listed The locations page names four dentists at this branch: Dr Liew Siew Kiaw, Dr Chew Sheau Suh, Dr Ellie Tan and Dr Kan Chang Yu; each has a profile on the doctors page. [s1] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen] | 3/3 |
| ✓ | Dentist specializations listed Doctor profiles state degrees and training, e.g. Dr Liew Siew Kiaw: BDS (Malaya), endodontic residency; Dr Chew Sheau Suh: DDS (USM), orthodontic mini-residency. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen] | 2/2 |
| ✓ | Real clinic photos Business-uploaded Google photos show the Bay Avenue shopfront with SmileBay Dental Surgery signage; a visitor photo shows the reception; the website has a virtual tour video of the branch. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-2] [s1] | 2/2 |
| ✓ | Service list published Service pages list general, cosmetic and surgical treatments, from scaling, fillings and root canals to crowns, veneers, Invisalign, implants, bone grafts and sinus lifts. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-4] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-5] | 3/3 |
| ✓ | Clear contact details Site, Google listing and shop signage agree: mobile +60 12-438 1321, landline 04-640 2673; email enquiry@smilebaydental.com; group WhatsApp +60 12-624 5688 on every page. [s1] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-2] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-6] | 2/2 |
| ✓ | English website version The whole website is in English; there is no other language version. [s2] | 2/2 |
| ✓ | Address and map published Locations page: A-16-2, Lorong Bayan Indah 4, Bay Avenue, Bayan Lepas, with an embedded Google map of this listing and a Waze link; the Google pin (5.3379, 100.3068) is at Bay Avenue. [s1] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list or price ranges on the website or Google listing; the only figure is a 2022 blog package (RM140 screening with cleaning) offered at three other branches. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-4] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-5] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-7] | 0/3 |
| ✗ | Cleaning price listed No cleaning price for this branch; a 2022 blog article prices a RM140 screening package with cleaning only at the Juru, Air Itam and Bayan Baru branches. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-7] | 0/2 |
| ✗ | Filling price listed The general dentistry page describes tooth fillings without a price; none of the website's service, technology or article pages gives a standing fee. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3] | 0/2 |
| ✗ | Crown price listed The cosmetic dentistry page describes crowns and bridges without a price; no crown fee appears elsewhere on the website. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-4] | 0/2 |
| ✗ | Implant price listed Implant pages describe the consultation, 3D scan and a treatment plan with a full cost breakdown, but publish no implant price. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-5] [smilebay-dental-surgery-bay-avenue-bayan-lepas-sedation] | 0/2 |
| ✗ | Consultation price listed Free consultations are offered for Invisalign only, as an offer; no consultation fee is published [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-8] | 0/2 |
| ✗ | X-ray / imaging price listed No imaging price; a 2022 article mentions a free radiograph "worth RM120" only as part of a package at three other branches. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-9] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-7] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
Medical Infrastructure
15 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Technology page: "every SmileBay branch is equipped with a Panoramic 2D X-Ray Machine". [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-9] | 2/2 |
| ✓ | CBCT (3D imaging) Technology page names the group's CBCT machines; the implant consultation at this branch includes a 3D scan to assess bone density, nerves and sinuses. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-9] [smilebay-dental-surgery-bay-avenue-bayan-lepas-sedation] | 2/2 |
| ✓ | Implantology Surgical page: single and multiple implants, bone grafts, sinus lift, implant-supported dentures; implant consultations are offered at this branch. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-5] [smilebay-dental-surgery-bay-avenue-bayan-lepas-sedation] | 2/2 |
| ✓ | Orthodontics Cosmetic page lists orthodontic treatment, Invisalign and Myobrace; Dr Chew Sheau Suh at this branch focuses on orthodontics. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-4] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen] | 2/2 |
| ✓ | Oral surgery General page lists extraction; surgical page lists implant placement, bone grafts and sinus lifts. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-5] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-13] | 2/2 |
| ✓ | Pediatric dentistry The website offers Myobrace, a pre-orthodontic treatment "allowing for natural growth and development", and fissure sealants on its general dentistry page. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-4] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-11] | 1.5/1.5 |
| ✓ | Emergency care The Google profile lists "Emergency dental service" among its categories; the website invites patients at this branch to book a toothache check-up by WhatsApp. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-2] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-16] | 1.5/1.5 |
| ✓ | Works with international patients The website addresses patients travelling to Penang for treatment, offers help with trip planning and asks for country of residence on its enquiry form. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-17] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-6] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available A WhatsApp chat button (+60 12-624 5688) is on every page and articles invite booking by WhatsApp; Google reviewers describe booking over WhatsApp. [s2] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-16] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-10] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The website is written in English and Google reviews in English describe clear explanations from the dentists. [s2] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Implant consultations end with a treatment plan and full cost breakdown to take home; the website has an enquiry form and WhatsApp. [smilebay-dental-surgery-bay-avenue-bayan-lepas-sedation] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-6] | 1.5/1.5 |
| ✓ | Clear service explanations Service pages explain each treatment in plain language; the implant consultation page walks through registration, 3D scan, assessment and planning. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3] [smilebay-dental-surgery-bay-avenue-bayan-lepas-sedation] | 1/1 |
| ✓ | Convenient opening hours Open Monday to Saturday 09:00-18:00, closed Sundays and public holidays; website and Google Business Profile agree. [s1] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-2] | 1.5/1.5 |
AI & Search Visibility
7.5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ✓ | Mentioned for: best dentist Penang Clinic site on web page 1 (eighth) for "best dentist Penang" on 2026-09-18 [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-19] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Penang Clinic site on web page 1 (ninth) for "English speaking dentist Penang" on 2026-09-18 [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-20] | 1/1 |
| ✓ | Mentioned for: dental implants Penang Clinic site on web page 1 (fifth) for "dental implants Penang" on 2026-09-18 [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-21] | 1/1 |
| ✗ | Mentioned for: emergency dentist Penang Not in the local results or on web page 1 for "emergency dentist Penang" on 2026-09-18 [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-22] | 0/1 |
| ✓ | Mentioned for: Penang dental clinic for expats Clinic site on web page 1 (sixth) for "Penang dental clinic for expats" on 2026-09-18 [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-23] | 1/1 |
| ✗ | Structured data on website JSON-LD on the 143 website pages describes web pages, blog posts and an Organization with name and URL only; there is no LocalBusiness or Dentist markup. [s2] | 0/1.5 |
| ✓ | Google indexing quality Clinic site first for its name and on web page 1 (fifth) for "dental implants Penang" on 2026-09-18 [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-24] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-21] | 2/2 |
| ✓ | Dedicated service pages Separate pages for general, cosmetic and surgical services, plus treatment pages such as the implant consultation guide. [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-4] [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-5] [smilebay-dental-surgery-bay-avenue-bayan-lepas-sedation] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Liew Siew Kiaw [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen] [smilebay-dental-surgery-bay-avenue-bayan-lepas-lic] | — | 4334 |
| Dr Kan Chang Yu [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen] [smilebay-dental-surgery-bay-avenue-bayan-lepas-lic] | — | 14325 |
| Dr Chew Sheau Suh [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen] [smilebay-dental-surgery-bay-avenue-bayan-lepas-lic] | — | 5772 |
| Dr Ellie Tan Swin Yee [smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen] [smilebay-dental-surgery-bay-avenue-bayan-lepas-lic] | — | 11881 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://smilebaydental.com/ |
|---|---|
| Phone | +60 12-438 1321 |
| +60 12-438 1321 | |
| https://www.facebook.com/smilebaydentalsurgerypenang/ | |
| Google Maps | Map listing |
| Address | A-16-2, Lorong Bayan Indah 4, Bay Avenue, 11900 Bayan Lepas, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://smilebaydental.com/our-locations/ | Our Locations page: SmileBay Bay Avenue, phones +60 12-438 1321 / +60 4-640 2673, address A-16-2, Lorong Bayan Indah 4, Bay Avenue, 11900 Bayan Lepas, Penang, "Monday to Saturday : 9am to 6pm", closed on Sundays and public holidays; doctors available Dr Liew Siew Kiaw, Dr Chew Sheau Suh, Dr Ellie Tan, Dr Kan Chang Yu; embedded Google map of the branch listing, Waze link and a virtual tour video | 2026-09-18 |
| s2 | https://smilebaydental.com/ | Home page live 2026-09-18: English-language website of the SmileBay Dental group (8 clinics in Penang), hotline +60 12-624 5688 and a WhatsApp chat button on every page, menus for general, cosmetic and surgical services, doctors, technologies and locations; the JSON-LD in the page source is WebSite, WebPage, BreadcrumbList and an Organization with name and URL only | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-sedation | https://smilebaydental.com/dental-implant-consultation-penang/ | Implant consultation page: at "Island Plaza, Weld Quay, Bay Avenue, Juru Sentral or Raja Uda" the first visit includes "a 3D dental scan" to "Assess your bone density and structure" and "Identify nerves and sinuses", then a treatment plan with "Full cost breakdown with optional procedures if needed"; "You can book your surgery on the spot or take the treatment plan home to review."; "The procedure is done under local anaesthesia."; "Sedation and pain management options"; no fee figures | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners' own records list at KLINIK PERGIGIAN SMILEBAY, A-16-2 LORONG BAYAN INDAH 4 BAY AVENUE, 11900 BAYAN LEPAS: LIEW SIEW KIAW (4334) and KAN CHANG YU (14325) as their principal practice; ELLIE TAN SWIN YEE (11881) and ONG YIN JOE (8361) as an additional practice; CHEW SHEAU SUH (5772), whom the group site also names at this branch, is registered at the group's Jalan Raja Uda premise in Butterworth | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen | https://smilebaydental.com/our-doctors/ | Our Doctors page: profiles with degrees and training, e.g. "Dr Liew Siew Kiaw, BDS (University Malaya, 2006)", "Resident in Endodontic" (Bay Avenue); "Dr Chew Sheau Suh, DDS (USM, 2012)", focus orthodontics (Raja Uda and Bay Avenue); "Dr Ellie Tan, DDS (MAHSA, 2018)", ICOI fellowship (Weld Quay and Bay Avenue); "Dr Kan Chang Yu, BDS (IMU, 2021)" (Bay Avenue and Raja Uda) | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-2 | https://www.google.com/maps?cid=8061517293958602995&hl=en | Google listing 2026-09-18 (claimed): 4.8 from 220 reviews, histogram 5*..1* 201/11/1/1/6; address A-16, 2, Lorong Bayan Indah 4, Bay Avenue, 11900 Bayan Lepas, pin 5.3378993,100.3067681; phone +60 12-438 1321; GBP hours Monday-Saturday 9 AM-6 PM, Sunday closed; categories include Dentist and Emergency dental service; reviews dated 2026-01-26 to 2026-06-16, each with an owner reply, English-language reviews praising clear explanations; business-uploaded photos of the shopfront with "SmileBay Dental Surgery" signage and phone 04-640 2673; a visitor photo (2019) of the reception with the clinic sign | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-3 | https://smilebaydental.com/services/general/ | General dentistry page: scaling and polishing, deep cleaning, tooth filling, extraction, dentures and SEMCD, occlusal splint, root canal treatment, topical fluoride and fissure sealant, each explained in a sentence, e.g. "Dental deep cleaning involves special techniques to get rid of plaque, tartar, and bacteria below the gum line down to your tooth roots."; no prices | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-4 | https://smilebaydental.com/services/cosmetic/ | Cosmetic dentistry page: smile makeover, crowns and bridges, veneers, orthodontic treatment, Invisalign ("As an Invisalign Platinum Provider 2024"), teeth whitening and Myobrace, described as "preventive pre-orthodontic treatment that focuses on addressing the underlying causes of crooked teeth", "allowing for natural growth and development"; no prices | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-5 | https://smilebaydental.com/services/surgical/ | Surgical dentistry page: "Single Implant And Multiple Implants", "Bone grafts", "Sinus lift" and "Implant supported denture", with an explanation of how implants fuse with the jawbone; no prices | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-6 | https://smilebaydental.com/contact-us/ | Contact page: enquiry form asking for mobile and WhatsApp number, "Country of Residence", preferred date and time, the service and the clinic location (Bay Avenue (Queensbay) and Island 88 (Tanjung Tokong) among the options); phone +6012-624 5688, email enquiry@smilebaydental.com | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-7 | https://smilebaydental.com/oral-health-a-window-into-your-overall-h… | Blog article, 2022: "SmileBay provides a RM140 dental screening package that includes teeth cleaning and polishing as well as a brief checkup at our Juru, Air Itam and Bayan Baru outlets"; signing up adds "a free digital radiograph worth RM120" | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-8 | https://smilebaydental.com/dont-delay-your-dream-smile-why-invisali… | Invisalign article: "As a trusted dental clinic in Penang, we offer:" "Complimentary Invisalign consultations", "Flexible payment options", "Detailed smile assessments" | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-9 | https://smilebaydental.com/our-technologies/ | Our Technologies page: "every SmileBay branch is equipped with a Panoramic 2D X-Ray Machine"; "SmileBay uses high-end CBCT machines such as the Vatech Green16, PaX-i3D Smart"; "All of our SmileBay clinics are equipped with dental intra-oral cameras"; each device explained; no prices | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-10 | https://www.google.com/maps?cid=8061517293958602995&hl=ms | Google listing, Malay view 2026-09-18: reviews dated 2026-07-01, 2026-03-10, 2026-02-25, 2026-01-26 and 2025-11-05, each with an owner reply; a Japanese resident's review of 2026-02-25 says appointments are arranged over WhatsApp and treatment is in English | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-11 | https://www.google.com/maps?cid=8061517293958602995&hl=zh-CN | Google listing, Chinese (Simplified) view 2026-09-18: reviews dated 2020-10-22, 2021-04-19, 2023-03-21, 2024-03-19 and 2024-04-03, each with an owner reply signed SmileBay Bay Avenue; the review of 2020-10-22 mentions braces fitted for the son of the reviewer | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-12 | https://www.google.com/maps?cid=8061517293958602995&hl=de | Google listing, German view 2026-09-18: adds a 5-star review of 2025-02-27 by a patient treated in five appointments over three weeks, with an owner reply the same day | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-13 | https://www.google.com/maps?cid=8061517293958602995&hl=id | Google listing, Indonesian view 2026-09-18: adds a 5-star review of 2025-10-10 about a tooth extraction, with an owner reply the same day | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-14 | https://www.facebook.com/smilebaydentalsurgerypenang/ | Facebook page SmileBay Dental Sdn Bhd, linked from every page of the clinic website: about 6.8 thousand followers, recommended by 94% of 101 reviews, address 118-M-6 Island Plaza, Jalan Tanjung Tokong; newest post dated 2026-08-26 | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-15 | https://www.tripadvisor.com/Search?q=SmileBay&geo=298302 | Tripadvisor search 2026-09-18 for "SmileBay" within Penang: the only result is a "SmileBay" attraction in Toucheng, Yilan; no listing for the SmileBay dental clinics in Penang | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-16 | https://smilebaydental.com/toothache-causes-and-treatment-penang/ | Toothache article: "SmileBay Dental clinics are available at Island Plaza, Weld Quay, Bay Avenue, Juru Sentral & Raja Uda"; "Message us on WhatsApp to book a toothache check-up or get advice today." | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-17 | https://smilebaydental.com/why-penang/ | Why Penang? page: "medical tourists visiting Penang"; "Our dental clinics at Island Plaza, Auto City, and Bay Avenue are outfitted with cutting-edge technology and equipment."; "Are you planning a trip to Penang while getting your dental needs attended by us? Let us know if you need any recommendations on where to stay and what to do." | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-18 | https://smilebaydental.com/smile-makeover-penang/ | Smile makeover article: "Most treatments are gentle and done with local anaesthesia. We also offer desensitising or sedation options if needed." | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-19 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-20 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-21 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-22 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-23 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-deepen-24 | search:SmileBay Dental Surgery Bay Avenue Bayan Lepas | Google 2026-09-18 (English, gl=my, non-personalised): smilebaydental.com is the first organic result for the clinic's name | 2026-09-18 |
| smilebay-dental-surgery-bay-avenue-bayan-lepas-platforms | https://www.whatclinic.com/dentists/malaysia/penang/smilebay-dental… | WhatClinic profile "Smilebay Dental - Bay Avenue", Bay Avenue, Penang, read 2026-10-02: filled in by the clinic — its staff named (Dr Pui Ling Tan, Dr Liew Siew Kiaw, Dr Yong Peng San and 1 more), 1 photo of the clinic, its opening hours; no patient reviews yet | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: the SmileBay group website names four dentists at this branch with their qualifications and documents panoramic X-ray in every branch, 3D imaging for implant consultations, extractions and implant surgery, Myobrace pre-orthodontic treatment, a free Invisalign consultation and help for patients travelling to Penang; it publishes no price list, and its structured data does not describe the clinic. The Google listing shows emergency dental service among its categories, hours Monday to Saturday and an owner reply on every review read; no repeated complaint or sign of review manipulation was found. WhatClinic lists the branch without reviews; no Tripadvisor listing was found. Google: 4.8 from 220 reviews, newest read dated 2026-07-01. |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: address confirmed as an actively registered dental premise (KLINIK PERGIGIAN SMILEBAY, year 2026) with 2 MDC-licensed dentists on file; no separate clinic license number exists in this registry, so no clinic licence number is shown. |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Uses local anaesthesia; site/third-party mention conscious IV sedation for anxious patients only, not GA/asleep sedation. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live and address unchanged; Maps phone +60 12-438 1321 differs from stored +60 4-640 2673, recorded as correction. Recorded Google rating 4.8 (220 reviews, first captured), geo coordinates, and Maps place URL. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.
Contact us about SmileBay Dental Surgery (Bay Avenue, Bayan Lepas) Email us