Klinik Pergigian VN Smile (Butterworth)
According to our open methodology, this clinic scored 44.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #17 of 19 ranked clinics · Last checked: 25 August 2026
44.4/100
Positions by Rating Profile
- Overall Transparency & Trust#1744.4/100
- Best for Expats#1348.3/100
- Best for Dental Implants#1343/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1730.9/100
- Best English-speaking Clinics#1751.5/100
- Best for Families / Children#1253.9/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Listed domain vnsmile.com.my does not resolve; no public anaesthesia/sedation info found.
Summary
Dental clinic in Kampung Benggali, Butterworth (mainland Penang) offering preventive care, implants, crown & bridge, dentures, gum treatment, orthodontics, oral surgery, root canal, pediatric dentistry and whitening. Open 9am-7pm with a 1-2pm break, closed on Fridays. Its Google listing shows a 4.9 rating from 220 reviews.
Strengths
- Reputation & Reviews: 16.5 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
9 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website No website: the clinic's Google listing has no website field and its Facebook page links only an Instagram post. [klinik-pergigian-vn-smile-butterworth-deepen] [klinik-pergigian-vn-smile-butterworth-deepen-2] [s1] | 0/4 |
| ? | Dentist names listed | 0/3 |
| ? | Dentist specializations listed Unverified: neither the clinic's Facebook page (About and a year of posts) nor its Google listing states a dentist's qualification, and its Instagram could not be read in full. [klinik-pergigian-vn-smile-butterworth-deepen-2] [klinik-pergigian-vn-smile-butterworth-deepen] [klinik-pergigian-vn-smile-butterworth-deepen-3] | 0/2 |
| ✓ | Real clinic photos Photos of the shopfront and reception uploaded by the business to its Google listing. [klinik-pergigian-vn-smile-butterworth-deepen] [s1] | 2/2 |
| ✓ | Service list published The owner's description on the clinic's Google listing lists implants, crowns, bridges, dentures, gum treatment, braces, oral surgery, root canal, children's dentistry and whitening. [klinik-pergigian-vn-smile-butterworth-deepen] [s1] | 3/3 |
| ✓ | Clear contact details Phone +60 10-260 5695 and an e-mail address on the clinic's Facebook page; its Google listing gives the same phone. [klinik-pergigian-vn-smile-butterworth-deepen-2] [klinik-pergigian-vn-smile-butterworth-deepen] [s1] | 2/2 |
| ✗ | English website version No website, so no English website version. [klinik-pergigian-vn-smile-butterworth-deepen] [klinik-pergigian-vn-smile-butterworth-deepen-2] | 0/2 |
| ✓ | Address and map published 5092, Ground Floor, Jalan Telaga Air, Butterworth, on the clinic's Facebook page, with a pin on its Google listing. [klinik-pergigian-vn-smile-butterworth-deepen-2] [klinik-pergigian-vn-smile-butterworth-deepen] [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [klinik-pergigian-vn-smile-butterworth-refresh] | 6/6 |
| ◐ | Google review volume [klinik-pergigian-vn-smile-butterworth-refresh] | 2.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-20 (listing read 2026-09-26). [klinik-pergigian-vn-smile-butterworth-gbp-2026-09-26] | 3/3 |
| ? | Clinic responds to reviews Only older owner replies were found: 4 of the 10 reviews read carry one, the latest dated 2024-05-18, and none to a review from the last 12 months. [klinik-pergigian-vn-smile-butterworth-deepen-4] | 0/2 |
| ✓ | No recurring complaints [s1] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2023-12-03 to 2026-09-29, from accounts with 1–174 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 2 / 2★ 1 / 3★ 0 / 4★ 1 / 5★ 223. [klinik-pergigian-vn-smile-butterworth-deepen-4] | 2/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "VN Smile Butterworth" and "VN Smile Dental" (2026-10-02); the clinic has no website of its own. [klinik-pergigian-vn-smile-butterworth-presence] [klinik-pergigian-vn-smile-butterworth-presence-2] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care or Hospital Examiner; its Hotfrog entry is an unclaimed automatic listing (checked 2026-10-02). [klinik-pergigian-vn-smile-butterworth-platforms] [klinik-pergigian-vn-smile-butterworth-platforms-2] [klinik-pergigian-vn-smile-butterworth-platforms-3] [klinik-pergigian-vn-smile-butterworth-platforms-4] [klinik-pergigian-vn-smile-butterworth-platforms-5] [klinik-pergigian-vn-smile-butterworth-platforms-6] | 0/0.5 |
Medical Infrastructure
7.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Open until 7pm and on Saturday and Sunday, per the clinic's Google listing; closed on Fridays. [klinik-pergigian-vn-smile-butterworth-deepen] [s1] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ? | Mentioned for: best dentist Penang | 0/1 |
| ? | Mentioned for: English speaking dentist Penang | 0/1 |
| ? | Mentioned for: dental implants Penang | 0/1 |
| ? | Mentioned for: emergency dentist Penang | 0/1 |
| ? | Mentioned for: Penang dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)69.3 of 100View report →
- #1SmileBay Dental Surgery (Island Plaza)69.3 of 100View report →
- #3The Garden Dental31.7 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Dentist specializations listed
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Mentioned for: best dentist Penang
- AI & Search Visibility: Mentioned for: English speaking dentist Penang
- AI & Search Visibility: Mentioned for: dental implants Penang
- AI & Search Visibility: Mentioned for: emergency dentist Penang
- AI & Search Visibility: Mentioned for: Penang dental clinic for expats
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +60 10-260 5695 |
|---|---|
| +60 10-260 5695 | |
| https://www.facebook.com/p/Klinik-Pergigian-VN-Smile-100076522497399/ | |
| Google Maps | Map listing |
| Address | 5092, Ground Floor, Jalan Telaga Air, Kampung Benggali, 12200 Butterworth, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.hotfrog.com.my/company/d0bc37d220f0713532e352902327ecd8… | address | 2026-07-14 |
| s2 | https://smilejet.app/malaysia/george-town | 5.0 rating, 164 reviews | 2026-07-14 |
| klinik-pergigian-vn-smile-butterworth-refresh | https://www.google.com/maps/place/Klinik+Pergigian+VN+Smile%7C+Dent… | most recent review 5 months ago (as of 2026-08-25) | 2026-08-25 |
| klinik-pergigian-vn-smile-butterworth-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners listed at KLINIK PERGIGIAN VN SMILE, 5092 GROUND FLOOR JALAN TELAGA AIR, 12200 BUTTERWORTH: NISHANTHI A/P SELVARAJOO (11106), SHAH KAMAL KHAN B JAMAL DIN (OMS 00148), VARMAN A/L R VJAYACKUMAR (11052), MARDHIAH BINTI MOHD BUSUL AKLAN (14843), ABIRAMMI A/P KRISHNAMURTHY (12090), MARNII RYNUSSHAA BINTI S.K SYED AMBRUL ZAMAN (16328) | 2026-09-18 |
| klinik-pergigian-vn-smile-butterworth-gbp-2026-09-26 | https://www.google.com/maps?cid=9294720935052403759&hl=en | Google listing read on 2026-09-26: rating 4.9 from 226 reviews; star histogram 1★ 2 / 2★ 1 / 3★ 0 / 4★ 1 / 5★ 222; newest review dated 2026-09-20. | 2026-09-26 |
| klinik-pergigian-vn-smile-butterworth-deepen | https://www.google.com/maps?cid=9294720935052403759&hl=en | Google listing read on 2026-09-30: 5092, Ground floor, Jln Telaga Air, Kampung Benggali, 12200 Butterworth, with its map pin; phone +60 10-260 5695; no website field; the owner's description lists dental implants, crowns, bridges, dentures, gum treatments, braces, oral surgery, root canal, pediatric dentistry and teeth whitening; open 9am-1pm and 2-7pm, closed on Fridays; 3 of the 4 photos in its strip were uploaded by the business, showing the shopfront and reception | 2026-09-30 |
| klinik-pergigian-vn-smile-butterworth-deepen-2 | https://www.facebook.com/p/Klinik-Pergigian-VN-Smile-100076522497399/ | Facebook page "Klinik Pergigian VN Smile" (read 2026-09-30, About and all 131 posts of the past year): About gives 5092, Ground Floor, Jalan Telaga Air, Butterworth 12200, phone +60 10-260 5695 and e-mail vnsmiledentalclinic@gmail.com; its only web link is an Instagram post; dentists are named only inside patient testimonials and no post states a dentist's qualification | 2026-09-30 |
| klinik-pergigian-vn-smile-butterworth-deepen-3 | https://www.instagram.com/vnsmile_dental_clinic/ | Instagram account @vnsmile_dental_clinic, linked from the clinic's Facebook page (read 2026-09-30 through its public embed): 288 posts, the newest dated 2026-09-30; only the latest posts are visible without logging in | 2026-09-30 |
| klinik-pergigian-vn-smile-butterworth-platforms | https://www.whatclinic.com/dentists/malaysia/penang/butterworth | WhatClinic: its Butterworth dentist listing (9 clinics shown, Penang-wide) and its Penang listings (12 clinics shown of the 17 it announces), checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (klinik-pergigian-vn-smile, klinik-pergigian-vn-smile-butterworth, vn-smile-dental-clinic, vn-smile-dental, vn-smile) do not exist: no profile for Klinik Pergigian VN Smile and none at its address (checked 2026-10-02) | 2026-10-02 |
| klinik-pergigian-vn-smile-butterworth-platforms-2 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang, two in Central Seberang Perai) and a search by the clinic's name, read 2026-10-02: no listing for Klinik Pergigian VN Smile | 2026-10-02 |
| klinik-pergigian-vn-smile-butterworth-platforms-3 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for Klinik Pergigian VN Smile | 2026-10-02 |
| klinik-pergigian-vn-smile-butterworth-platforms-4 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: Klinik Pergigian VN Smile is not among them | 2026-10-02 |
| klinik-pergigian-vn-smile-butterworth-platforms-5 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for Klinik Pergigian VN Smile | 2026-10-02 |
| klinik-pergigian-vn-smile-butterworth-platforms-6 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for Klinik Pergigian VN Smile (its "Klinik Pergigian Smile" is another clinic, in Bayan Lepas) | 2026-10-02 |
| klinik-pergigian-vn-smile-butterworth-presence | https://www.tripadvisor.com/TypeAheadJson?action=API&query=VN%20Smi… | TripAdvisor's own type-ahead search for "VN Smile Butterworth", read 2026-10-02: 12 results (attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| klinik-pergigian-vn-smile-butterworth-presence-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=VN%20Smi… | TripAdvisor's own type-ahead search for "VN Smile Dental", read 2026-10-02: 12 results (attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| klinik-pergigian-vn-smile-butterworth-deepen-4 | https://www.google.com/maps?cid=9294720935052403759&hl=en | Google listing "Klinik Pergigian VN Smile| Dental Clinic Butterworth| Penang" (Dental clinic, Cosmetic dentist, Dental radiology), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 4.9 from 227 reviews (1★ 2 / 2★ 1 / 3★ 0 / 4★ 1 / 5★ 223); 10 distinct reviews read, dated 2023-12-03 to 2026-09-29, 4 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-10-02 | Online presence checked 2026-10-02: no TripAdvisor listing found. |
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: its Hotfrog entry is an unclaimed automatic listing rather than a clinic profile, and no profile was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care or Hospital Examiner; "reviewed on other platforms" changed from yes to no. |
| 2026-09-30 | Re-read on 2026-09-30 on the clinic's own Facebook page (About and a year of posts), Google listing and Instagram: service list, clinic photos, contacts, address and the absence of a website now rest on them; no English website version. Corrected: dentist specializations to unverified, as neither channel states a qualification and the clinic's Instagram could not be read in full; the summary's hours now say it is closed on Fridays. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-20). |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: address confirmed as an actively registered dental premise (KLINIK PERGIGIAN VN SMILE, year 2026) with 5 MDC-licensed dentists on file; no separate clinic license number exists in this registry, so no clinic licence number is shown. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed address and phone unchanged; Maps lists a website domain vnsmile.com.my but it does not resolve (dead), so website remains unset. Recorded Google rating 4.9 (down from stored 5), review count up from 164 to 220, geo coordinates, and Maps place URL. |
A question or a correction?
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