L Dental Clinic (Air Itam)
According to our open methodology, this clinic scored 33/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #19 of 19 ranked clinics · Last checked: 25 August 2026
33/100
Positions by Rating Profile
- Overall Transparency & Trust#1933/100
- Best for Expats#1539/100
- Best for Dental Implantsnot ranked
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1923.1/100
- Best English-speaking Clinics#1942.8/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No clinic website; no public anaesthesia/sedation info found.
Summary
Dental clinic in Bandar Baru Air Itam (Farlim), on Jalan Angsana opposite the Petronas station, open 10am-9pm Monday to Saturday and 10am-6pm on Sunday according to its Google listing. Its Google listing shows a 4.9 rating from 364 reviews. No standalone website found; the clinic posts on its Facebook page.
Strengths
- Reputation & Reviews: 18.5 of 20 points.
Weaknesses
- Information Transparency: 4 of 18 verifiable points (missing: has a working website; dentist names listed; dentist specializations listed; service list published; english website version)
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 0 of 2 verifiable points (missing: google indexing quality)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
4 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✗ | Has a working website No website: the clinic's Google listing has no website field and its Facebook page names none. [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-2] [s1] | 0/4 |
| ✗ | Dentist names listed Neither the clinic's Facebook page nor its Google listing names a dentist; its Instagram has not posted since May 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/3 |
| ✗ | Dentist specializations listed Corrected: neither the clinic's Facebook page nor its Google listing states a dentist's qualification; its Instagram has not posted since May 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/2 |
| ? | Real clinic photos Unverified: all photos on the clinic's Google listing were uploaded by visitors. [l-dental-clinic-air-itam-deepen] | 0/2 |
| ✗ | Service list published Corrected: neither the clinic's Facebook page (About and a year of posts) nor its Google listing lists its treatments. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/3 |
| ✓ | Clear contact details Phone +60 10-380 3280 and an e-mail address on the clinic's Facebook page; its Google listing gives the same phone. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [s1] | 2/2 |
| ✗ | English website version No website, so no English website version. [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-2] | 0/2 |
| ✓ | Address and map published 17A, Jalan Angsana, Bandar Baru Air Itam, on the clinic's Facebook page, with a pin and directions on its Google listing. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No website, and neither the clinic's Facebook page (a year of posts) nor its Google listing publishes a price; its Instagram has not posted since May 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/3 |
| ✗ | Cleaning price listed No website, and neither the clinic's Facebook page nor its Google listing publishes a cleaning price; its Instagram is inactive since 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/2 |
| ✗ | Filling price listed No website, and neither the clinic's Facebook page nor its Google listing publishes a filling price; its Instagram is inactive since 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/2 |
| ✗ | Crown price listed No website, and neither the clinic's Facebook page nor its Google listing publishes a crown price; its Instagram is inactive since 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/2 |
| ✗ | Implant price listed No website, and neither the clinic's Facebook page nor its Google listing publishes an implant price; its Instagram is inactive since 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/2 |
| ✗ | Consultation price listed No website, and neither the clinic's Facebook page nor its Google listing publishes a consultation price; its Instagram is inactive since 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/2 |
| ✗ | X-ray / imaging price listed No website, and neither the clinic's Facebook page nor its Google listing publishes an X-ray price; its Instagram is inactive since 2024. [l-dental-clinic-air-itam-deepen-2] [l-dental-clinic-air-itam-deepen] [l-dental-clinic-air-itam-deepen-3] | 0/2 |
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [l-dental-clinic-air-itam-refresh] | 6/6 |
| ◐ | Google review volume [l-dental-clinic-air-itam-refresh] | 2.5/3 |
| ✓ | Review recency [l-dental-clinic-air-itam-refresh] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 2 of the 10 reviews read carry an owner reply, 1 of them to reviews from the last 12 months; the latest reply is dated 2026-05-02 (to a review of 2026-05-02). [l-dental-clinic-air-itam-deepen-4] | 2/2 |
| ✓ | No recurring complaints [s1] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2022-05-20 to 2026-09-30, from accounts with 1–29 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 9 / 2★ 2 / 3★ 0 / 4★ 2 / 5★ 362. [l-dental-clinic-air-itam-deepen-4] | 2/2 |
| ✓ | Active Facebook presence The clinic has a Facebook page, "L Dental Clinic", with its address and phone. [l-dental-clinic-air-itam-deepen-2] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "L Dental Clinic Air Itam" and "L Dental Penang" (2026-10-02); the clinic has no website of its own. [l-dental-clinic-air-itam-presence] [l-dental-clinic-air-itam-presence-2] | 0/0.5 |
| ✗ | Other review platforms No clinic profile found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog (checked 2026-10-02). [l-dental-clinic-air-itam-platforms] [l-dental-clinic-air-itam-platforms-2] [l-dental-clinic-air-itam-platforms-3] [l-dental-clinic-air-itam-platforms-4] [l-dental-clinic-air-itam-platforms-5] [l-dental-clinic-air-itam-platforms-6] [l-dental-clinic-air-itam-platforms-7] | 0/0.5 |
Medical Infrastructure
2 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ? | Implantology | 0/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ? | Mentioned for: best dentist Penang | 0/1 |
| ? | Mentioned for: English speaking dentist Penang | 0/1 |
| ? | Mentioned for: dental implants Penang | 0/1 |
| ? | Mentioned for: emergency dentist Penang | 0/1 |
| ? | Mentioned for: Penang dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✗ | Google indexing quality The clinic has no website of its own; a name-and-city web search on 2026-10-05 lists only directory, news and third-party pages. [l-dental-clinic-air-itam-av4] | 0/2 |
| ? | Dedicated service pages | 0/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)69.3 of 100View report →
- #1SmileBay Dental Surgery (Island Plaza)69.3 of 100View report →
- #3The Garden Dental31.7 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Implantology
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Mentioned for: best dentist Penang
- AI & Search Visibility: Mentioned for: English speaking dentist Penang
- AI & Search Visibility: Mentioned for: dental implants Penang
- AI & Search Visibility: Mentioned for: emergency dentist Penang
- AI & Search Visibility: Mentioned for: Penang dental clinic for expats
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Phone | +60 10-380 3280 |
|---|---|
| +60 10-380 3280 | |
| https://www.facebook.com/KlinikPergigianL/ | |
| Google Maps | Map listing |
| Address | 17A, Jalan Angsana, Bandar Baru Air Itam, 11500 Ayer Itam, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentalclinicclosetome.my/place/l-dental-clinic-ayer-ita… | address, services | 2026-07-14 |
| s2 | https://seekclinic.my/l-dental-clinic/ | 4.9 rating, 236 reviews, hours | 2026-07-14 |
| l-dental-clinic-air-itam-refresh | https://www.google.com/maps/place/L+DENTAL+CLINIC/@5.3887621,100.28… | most recent review 2 months ago (as of 2026-08-25) | 2026-08-25 |
| l-dental-clinic-air-itam-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18, practitioners listed at KLINIK PERGIGIAN L, 17A, JALAN ANGSANA, MUKIM 13, 11500 AYER ITAM: NG WAY GEE (14941), LEE WOOI SENG (7255) | 2026-09-18 |
| l-dental-clinic-air-itam-deepen | https://www.google.com/maps?cid=11295850620247731472&hl=en | Google listing read on 2026-09-30: 17A, Jln Angsana, Bandar Baru Air Itam, 11500 Ayer Itam, with its map pin; phone +60 10-380 3280; no website field; the owner's description places the clinic in the centre of Farlim, opposite the Petronas station, in the same row as Klinik Famili and a 7-Eleven; no services, dentist or prices; all four photos in its strip were uploaded by visitors | 2026-09-30 |
| l-dental-clinic-air-itam-deepen-2 | https://www.facebook.com/KlinikPergigianL/ | Facebook page "L Dental Clinic" (read 2026-09-30, About and all posts back to 2022): About gives 17A, Jalan Angsana, Bandar Baru Air Itam, 11500, phone +60 10-380 3280 and e-mail klinikpergigianl@gmail.com, and no website; its two posts of the past year (2026-02-18 and 2026-03-21) are holiday notices; no post of the past year gives a price or a list of services, and no post names a dentist | 2026-09-30 |
| l-dental-clinic-air-itam-deepen-3 | https://www.instagram.com/ldentalclinic/ | Instagram account @ldentalclinic (read 2026-09-30 through its public embed): 54 posts, the newest dated 2024-05-19 | 2026-09-30 |
| l-dental-clinic-air-itam-platforms | https://www.whatclinic.com/dentists/malaysia/penang | WhatClinic: its Penang dentist listing (12 clinics shown of the 17 it announces) and its George Town, Penang Island, Bayan Lepas and Ayer Itam listings, checked against its profile sitemaps (280 dentist profiles in Malaysia, 16 in Penang; the one not shown in a listing opened); the profile addresses built from its name (l-dental-clinic-air-itam, l-dental-clinic, l-dental, l-dental-clinic-ayer-itam, klinik-pergigian-l-dental) do not exist: no profile for L Dental Clinic and none at its address (checked 2026-10-02) | 2026-10-02 |
| l-dental-clinic-air-itam-platforms-2 | https://www.dentaldepartures.com/dentists/malaysia | Dental Departures: its clinic search for Malaysia (63 clinics, 10 of them in Penang) and a search by the clinic's name, read 2026-10-02: no listing for L Dental Clinic | 2026-10-02 |
| l-dental-clinic-air-itam-platforms-3 | https://us-uk.bookimed.com/clinics/country=malaysia/direction=denti… | Bookimed: its Malaysia dentistry listing and its full clinic sitemap (2,127 clinic pages), read 2026-10-02: no page for L Dental Clinic | 2026-10-02 |
| l-dental-clinic-air-itam-platforms-4 | https://www.mymeditravel.com/dentistry-clinics-in-malaysia | MyMediTravel: its list of dentistry clinics in Malaysia (25 clinics on 3 pages), read 2026-10-02: L Dental Clinic is not among them | 2026-10-02 |
| l-dental-clinic-air-itam-platforms-5 | https://www.erufucare.com/sitemap.xml | Erufu Care (Malaysian clinic review site): its clinic sitemaps (416 clinic pages), read 2026-10-02: no page for L Dental Clinic | 2026-10-02 |
| l-dental-clinic-air-itam-platforms-6 | https://hospitalexaminer.com/countries/malaysia/penang/ | Hospital Examiner: its list of health facilities in Penang (332 facility pages), read 2026-10-02: no page for L Dental Clinic | 2026-10-02 |
| l-dental-clinic-air-itam-platforms-7 | https://www.hotfrog.com.my/search/penang/l%20dental | Hotfrog Malaysia: search for "l dental" in Penang and in Malaysia, read 2026-10-02: no listing for L Dental Clinic | 2026-10-02 |
| l-dental-clinic-air-itam-presence | https://www.tripadvisor.com/TypeAheadJson?action=API&query=L%20Dent… | TripAdvisor's own type-ahead search for "L Dental Clinic Air Itam", read 2026-10-02: 12 results (destinations, attractions and businesses, hotels, restaurants), none of them this clinic | 2026-10-02 |
| l-dental-clinic-air-itam-presence-2 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=L%20Dent… | TripAdvisor's own type-ahead search for "L Dental Penang", read 2026-10-02: 12 results (destinations, attractions and businesses, hotels), none of them this clinic | 2026-10-02 |
| l-dental-clinic-air-itam-av4 | search:"L Dental Clinic" Penang Air Itam | Web search run on 2026-10-05 (English, US results) for the clinic's name and city: 10 results listed. no page of an own site: a Google Business page lists the clinic, the rest are travel-blog and WhatClinic pages about other clinics. Listed: two Google Business pages, a news-site ranking, four travel-blog pages and three WhatClinic pages. | 2026-10-05 |
| l-dental-clinic-air-itam-deepen-4 | https://www.google.com/maps?cid=11295850620247731472&hl=en | Google listing "L DENTAL CLINIC" (Dental clinic), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 4.9 from 375 reviews (1★ 9 / 2★ 2 / 3★ 0 / 4★ 2 / 5★ 362); 10 distinct reviews read, dated 2022-05-20 to 2026-09-30, 2 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): the owner replies to reviews; no sign of manipulated reviews. |
| 2026-10-05 | Google indexing quality measured as poor after a name-and-city web search on 2026-10-05 (no website of its own, none listed). |
| 2026-10-02 | Online presence checked 2026-10-02: no TripAdvisor listing found. |
| 2026-10-02 | Other review platforms re-checked on 2026-10-02: the dentalclinicclosetome.my page it rested on shows the clinic's Google reviews and rating rather than reviews of its own, and no profile for L Dental Clinic was found on WhatClinic, Dental Departures, Bookimed, MyMediTravel, Erufu Care, Hospital Examiner or Hotfrog; "reviewed on other platforms" changed from yes to no. |
| 2026-09-30 | Re-read on 2026-09-30 on the clinic's own Facebook page (About and a year of posts), Google listing and Instagram (no posts since May 2024): Facebook page added to the contacts; contacts, address and the absence of a website now rest on them; no English website version, no dentist named and no prices published. Corrected: dentist specializations and the service list to not published, and clinic photos to unverified, as the photos on its Google listing were uploaded by visitors. |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: address confirmed as an actively registered dental premise (KLINIK PERGIGIAN L, year 2026) with 1 MDC-licensed dentist on file; no separate clinic license number exists in this registry, so no clinic licence number is shown. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed no website, address and phone unchanged; recorded Google rating 4.9, review count up from 236 to 364, geo coordinates, and Maps place URL. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.