Chin Lim Dental (Krystal Point)
According to our open methodology, this clinic scored 75.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 19 ranked clinics · Last checked: 18 September 2026
75.6/100
Positions by Rating Profile
- Overall Transparency & Trust#475.6/100
- Best for Expatsnot ranked
- Best for Dental Implants#569/100
- Best for Emergency Dental Care#677.3/100
- Best Price Transparency#551.3/100
- Best English-speaking Clinics#481.3/100
- Best for Families / Children#579.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Implant and oral surgery pages say sedation is available for anxious patients; the type (IV sedation or general anaesthesia) is not stated. [chin-lim-dental-krystal-point-deepen-23] [chin-lim-dental-krystal-point-deepen-11]
Summary
Chin Dental Surgery (Klinik Pergigian Chin) at Krystal Point, Bayan Lepas, one of five Penang branches of Chin & Lim Dental, which also runs a clinic in Sri Petaling, Kuala Lumpur. The site names four dentists at this branch, including an oral and maxillofacial surgeon, and describes implants, braces and Invisalign, crowns, veneers, root canal treatment and minor oral surgery. Open daily until 9 pm.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19.5 of 20 points.
- Communication & Service: 8.5 of 10 points.
- AI & Search Visibility: 9 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Site live on 2026-09-18 in English and Malay: a Krystal Point branch page with its dentists, 19 treatment pages, an FAQ and blog articles. [chin-lim-dental-krystal-point-deepen] [s1] | 4/4 |
| ✓ | Dentist names listed The Krystal Point page names four dentists with their qualifications: Dr. Chin Hoi Cheng, Dr. Heng Tee Lun, Dr. Lim Shin Yi and Dr Eunice Wong Jia Pei. [chin-lim-dental-krystal-point-deepen] | 3/3 |
| ✓ | Dentist specializations listed Qualifications are listed per dentist, e.g. Dr. Heng Tee Lun, oral and maxillofacial surgeon (MClinDent OMFS, Malaya); Dr. Chin Hoi Cheng, BDS (Malaya), Dip (Ortho). [chin-lim-dental-krystal-point-deepen] | 2/2 |
| ✓ | Real clinic photos The website shows the Krystal Point storefront with its "Klinik Pergigian Chin" signage; visitor photos on the Google listing show the reception with the clinic sign and a treatment room. [s1] [chin-lim-dental-krystal-point-deepen-2] | 2/2 |
| ✓ | Service list published The treatment page lists braces, veneers, crowns, bridges, whitening, implants, Invisalign, fillings, extractions, scaling, dentures, root canal treatment and minor oral surgery. [chin-lim-dental-krystal-point-deepen-3] | 3/3 |
| ✓ | Clear contact details The branch page gives phone 04-645 1005, WhatsApp 011-1658 6161 and an email; the Google listing shows the same WhatsApp number and Facebook the same landline. [chin-lim-dental-krystal-point-deepen] [chin-lim-dental-krystal-point-deepen-2] [chin-lim-dental-krystal-point-deepen-4] | 2/2 |
| ✓ | English website version The whole site is in English, with a Malay version under /ms/. [s1] | 2/2 |
| ✓ | Address and map published Branch page: B303-1-16, B303-1-17 & B303-2-17, Krystal Point, Jalan Sultan Azlan Shah, 11900 Bayan Lepas, with a link to the Google listing (pin 5.3319, 100.2966). [chin-lim-dental-krystal-point-deepen] [chin-lim-dental-krystal-point-deepen-2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published Own fees appear only for two treatments, in blog articles: baby-tooth extraction RM50-80 and veneers (composite RM250-600, porcelain RM900-1,500 per tooth); no price list. [chin-lim-dental-krystal-point-deepen-5] [chin-lim-dental-krystal-point-deepen-6] [chin-lim-dental-krystal-point-deepen-3] | 0/3 |
| ✗ | Cleaning price listed No scaling or cleaning price on the site; the scaling page describes the procedure only. [chin-lim-dental-krystal-point-deepen-7] | 0/2 |
| ✗ | Filling price listed No filling price on the site; the filling page describes the procedure only. [chin-lim-dental-krystal-point-deepen-8] | 0/2 |
| ✗ | Crown price listed No crown price of the clinic's own; a blog article gives general private-clinic ranges (RM800 to RM2,500 per crown). [chin-lim-dental-krystal-point-deepen-9] [chin-lim-dental-krystal-point-deepen-10] | 0/2 |
| ✗ | Implant price listed No implant price of the clinic's own; blog articles give market estimates (e.g. RM 5,000 to RM 10,000 per implant in Penang) marked as general figures. [chin-lim-dental-krystal-point-deepen-11] [chin-lim-dental-krystal-point-deepen-12] [chin-lim-dental-krystal-point-deepen-13] | 0/2 |
| ✗ | Consultation price listed No consultation fee and no free consultation is stated on the site. [chin-lim-dental-krystal-point-deepen-14] [chin-lim-dental-krystal-point-deepen-12] | 0/2 |
| ✗ | X-ray / imaging price listed No X-ray or CT price of the clinic's own; a blog article gives a general CT scan range (RM 200 to RM 600). [chin-lim-dental-krystal-point-deepen-15] [chin-lim-dental-krystal-point-deepen-12] | 0/2 |
Reputation & Reviews
19.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-09-18; star histogram 5*..1* = 1116/20/2/1/9 [chin-lim-dental-krystal-point-deepen-2] | 6/6 |
| ✓ | Google review volume as of 2026-09-18; histogram sums to 1,148 (1,132 on 2026-08-25) [chin-lim-dental-krystal-point-deepen-2] | 3/3 |
| ✓ | Review recency Newest Google reviews read are dated 2026-07-30, 2026-07-07 and 2026-07-03 (5 stars). [chin-lim-dental-krystal-point-deepen-2] [chin-lim-dental-krystal-point-deepen-16] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 2 of the 10 reviews read carry an owner reply, 1 of them to reviews from the last 12 months; the latest reply is dated 2026-06-22 (to a review of 2026-06-21). [chin-lim-dental-krystal-point-deepen-20] [chin-lim-dental-krystal-point-deepen-2] [chin-lim-dental-krystal-point-deepen-17] [chin-lim-dental-krystal-point-deepen-16] [chin-lim-dental-krystal-point-deepen-18] | 2/2 |
| ✓ | No recurring complaints No complaint repeats across the 25 Google reviews read; 10 of 1,148 ratings are 1-2 stars. The two critical reviews concern a billing dispute (2025) and a filling (2022). [chin-lim-dental-krystal-point-deepen-2] [chin-lim-dental-krystal-point-deepen-17] [chin-lim-dental-krystal-point-deepen-16] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2023-08-10 to 2026-10-04, from accounts with 1–30 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 9 / 2★ 1 / 3★ 2 / 4★ 20 / 5★ 1126. [chin-lim-dental-krystal-point-deepen-20] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the clinic's website: about 1.7 thousand followers, recommended by 100% of 5 reviews; newest post dated 2026-03-22. [chin-lim-dental-krystal-point-deepen-4] [chin-lim-dental-krystal-point-deepen] | 1/1 |
| ✗ | TripAdvisor presence Tripadvisor's own search for the clinic's name in Penang returned no listing for it on 2026-09-18. [chin-lim-dental-krystal-point-deepen-19] | 0/0.5 |
| ✓ | Other review platforms Has a Hotfrog listing at the clinic's address and phone, verified by the business, which takes customer reviews; no reviews there yet. [chin-lim-dental-krystal-point-platforms] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-ray page: "we use advanced X-ray technology"; bitewing, periapical and panoramic X-rays are described. [chin-lim-dental-krystal-point-deepen-15] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Implant page covers single implants, implant-supported dentures and All-on-4, planned with X-rays and 3D scans. [chin-lim-dental-krystal-point-deepen-11] | 2/2 |
| ✓ | Orthodontics Braces (conventional and Damon) and Invisalign pages; the site states Invisalign Platinum Provider status with over 1,000 cases. [chin-lim-dental-krystal-point-deepen-21] [chin-lim-dental-krystal-point-deepen-22] | 2/2 |
| ✓ | Oral surgery Minor oral surgery page: extractions including wisdom teeth, grafting, abscess drainage, frenectomy and cyst removal; an oral and maxillofacial surgeon is listed at this branch. [chin-lim-dental-krystal-point-deepen-23] [chin-lim-dental-krystal-point-deepen] | 2/2 |
| ✓ | Pediatric dentistry FAQ: "we provide dental care for patients of all ages, including children"; a blog article gives the clinic's fee for baby-tooth extraction. [chin-lim-dental-krystal-point-deepen-14] [chin-lim-dental-krystal-point-deepen-5] | 1.5/1.5 |
| ✓ | Emergency care FAQ: emergency appointments are accommodated "as soon as possible during our regular business hours"; the branch is open daily until 9 pm. [chin-lim-dental-krystal-point-deepen-14] [chin-lim-dental-krystal-point-deepen-24] | 1.5/1.5 |
| ✗ | Works with international patients The website (English and Malay) and Facebook page do not mention foreign or international patients, international insurance or English paperwork. [chin-lim-dental-krystal-point-deepen-25] [s1] [chin-lim-dental-krystal-point-deepen-4] | 0/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp 011-1658 6161 via a wa.me link on the branch page; the same number is the phone on the Google listing. [chin-lim-dental-krystal-point-deepen] [chin-lim-dental-krystal-point-deepen-2] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The site is in English, and the owner replies to Google reviews in English. [s1] [chin-lim-dental-krystal-point-deepen-2] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Blog pages invite patients to book an implant consultation for an assessment and cost breakdown, or a personalised Invisalign quote; WhatsApp enquiries. [chin-lim-dental-krystal-point-deepen-12] [chin-lim-dental-krystal-point-deepen-26] [chin-lim-dental-krystal-point-deepen] | 1.5/1.5 |
| ✓ | Clear service explanations Treatment pages explain each procedure step by step, e.g. X-ray (preparation, positioning, imaging) and minor oral surgery (consultation, anaesthesia, aftercare). [chin-lim-dental-krystal-point-deepen-15] [chin-lim-dental-krystal-point-deepen-23] | 1/1 |
| ✓ | Convenient opening hours Open daily until 9 pm: Monday-Saturday 9:30-21:00, Sunday 9:00-21:00 on the Google listing; the site gives Mon-Sun 9:00am-9:00pm. [chin-lim-dental-krystal-point-deepen-24] [chin-lim-dental-krystal-point-deepen-2] | 1.5/1.5 |
AI & Search Visibility
9 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Penang", "English speaking dentist Penang", "dental implants Penang", "emergency dentist Penang", "Penang dental clinic for expats".
| ✓ | Mentioned for: best dentist Penang Clinic site on web page 1 (first) for "best dentist Penang" on 2026-09-18 [chin-lim-dental-krystal-point-deepen-27] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Penang Clinic site on web page 1 (first) for "English speaking dentist Penang" on 2026-09-18 [chin-lim-dental-krystal-point-deepen-28] | 1/1 |
| ✓ | Mentioned for: dental implants Penang Clinic site on web page 1 (sixth) for "dental implants Penang" on 2026-09-18 [chin-lim-dental-krystal-point-deepen-29] | 1/1 |
| ✗ | Mentioned for: emergency dentist Penang Not in the local results or on web page 1 for "emergency dentist Penang" on 2026-09-18 [chin-lim-dental-krystal-point-deepen-30] | 0/1 |
| ✓ | Mentioned for: Penang dental clinic for expats Clinic site on web page 1 (first) for "Penang dental clinic for expats" on 2026-09-18 [chin-lim-dental-krystal-point-deepen-31] | 1/1 |
| ✓ | Structured data on website schema.org Dentist JSON-LD on the branch page with street address, telephone and opening hours. [chin-lim-dental-krystal-point-deepen] | 1.5/1.5 |
| ✓ | Google indexing quality Clinic site first for its name and on web page 1 (sixth) for "dental implants Penang" on 2026-09-18 [chin-lim-dental-krystal-point-deepen-32] [chin-lim-dental-krystal-point-deepen-29] | 2/2 |
| ✓ | Dedicated service pages Separate pages for 19 treatments, e.g. dental implants, Invisalign, braces, minor oral surgery and scaling. [chin-lim-dental-krystal-point-deepen-11] [chin-lim-dental-krystal-point-deepen-22] [chin-lim-dental-krystal-point-deepen-23] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1SmileBay Dental Surgery (Bay Avenue, Bayan Lepas)69.3 of 100View report →
- #1SmileBay Dental Surgery (Island Plaza)69.3 of 100View report →
- #3The Garden Dental31.7 of 100View report →
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Elben Lim Jo Han [s1] [chin-lim-dental-krystal-point-lic] | Oral Implantology (Clinical Director) | 3324 |
| Dr. Chin Hoi Cheng [s1] [chin-lim-dental-krystal-point-lic] [chin-lim-dental-krystal-point-deepen] | — | 3713 |
| Dr. Heng Tee Lun [chin-lim-dental-krystal-point-deepen] [chin-lim-dental-krystal-point-lic] | Oral & maxillofacial surgeon; B.D.S (Manipal), MFDSRCS (Edinburgh), MClinDent (OMFS) (Malaya) | OMS00159 |
| Dr. Lim Shin Yi [chin-lim-dental-krystal-point-deepen] [chin-lim-dental-krystal-point-lic] | Dental surgeon; B.D.S (India), FAFO | 10892 |
| Dr Eunice Wong Jia Pei [chin-lim-dental-krystal-point-deepen] [chin-lim-dental-krystal-point-lic] | Dental surgeon; BDS (India) | 12054 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dentistpenang.my/ |
|---|---|
| Phone | +60 4-645 1005 |
| +60 11-1658 6161 | |
| https://www.facebook.com/chindentalsurgery/ | |
| Google Maps | Map listing |
| Address | B303-1-16, B303-1-17 & B303-2-17, Krystal Point, Jalan Sultan Azlan Shah, 11900 Bayan Lepas, Penang, Malaysia |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://dentistpenang.my/ | Home page live 2026-09-18: 13 dentists across the group's branches with their qualifications, treatment menu, branch list with phones and WhatsApp links, a Malay version under /ms/; photos of the Krystal Point storefront with "KLINIK PERGIGIAN CHIN" and "CHIN DENTAL SURGERY" signage and the phone 04-645 1005 | 2026-09-18 |
| chin-lim-dental-krystal-point-lic | https://mhps.moh.gov.my/SEARCH/index.php/site/productlist/c31bAc82F… | Malaysian Dental Council register, data as of 2026-09-18: premise KLINIK PERGIGIAN CHIN, B303-1-17 & B303-2-17 KRISTAL POINT JALAN SULTAN AZLAN SHAH, 11900 BAYAN LEPAS, PULAU PINANG, lists eight practitioners for 2026: CHIN HOI CHENG (3713), LIM SHIN YI (10892), EUNICE WONG JIA PEI (12054) and ONG ZHI LI (14495), Dental Surgeon, practice type PRINCIPLES; ELBEN LIM JO HAN (3324), EUNICE LIM XIN YEE (17522) and KELLY YONG FUE LING (15945), Dental Surgeon, practice type OTHERS; HENG TEE LUN (OMS00159), Oral and Maxillofacial Surgery, practice type OTHERS. ELBEN LIM JO HAN's principal premise is KLINIK PERGIGIAN E.L. LIM, 1-2-2 IDEAL AVENUE, MEDAN KAMPUNG RELAU 1, JALAN TUN DR. AWANG, 11900 BAYAN LEPAS | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen | https://dentistpenang.my/location/krystal-point/ | Krystal Point branch page: address "B303-1-16, B303-1-17 & B303-2-17, Krystal Point, Jalan Sultan Azlan Shah, 11900 Bayan Lepas, Penang", phone 04-645 1005, WhatsApp 011-1658 6161 (wa.me link), email, link to the Google listing; "Your Dentists at Krystal Point": Dr. Chin Hoi Cheng ("DIRECTOR, DENTAL SURGEON", "FICCDE, Dip (Ortho)"), Dr. Heng Tee Lun ("ORAL & MAXILLOFACIAL SURGEON", "B.D.S (MANIPAL), MFDSRCS (EDINBURGH), MCLINDENT (OMFS)(MALAYA)"), Dr. Lim Shin Yi ("B.D.S (India), FAFO"), Dr Eunice Wong Jia Pei ("BDS (India)"); schema.org Dentist JSON-LD with PostalAddress, telephone and opening hours | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-2 | https://www.google.com/maps?cid=9787605372477744940&hl=en | Google listing 2026-09-18: 4.9 from 1,148 reviews, histogram 5*..1* 1116/20/2/1/9; address B303-1-16, B303-1-17 & B303-2-17, Krystal Point, Jalan Sultan Azlan Shah, 11900 Bayan Lepas, pin 5.3319473,100.2966008; phone +60 11-1658 6161; GBP hours Monday-Saturday 9:30 AM-9 PM, Sunday 9 AM-9 PM; reviews dated 2026-03-07 to 2026-07-30, three with owner replies dated 2026-06-22; visitor photos of the reception with the "chin dental surgery" sign (2022, 2025) and a treatment room (2019) | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-3 | https://dentistpenang.my/treatment/ | Treatment page: Braces, Veneer, Porcelain Crown, Bridging, Beyond Whitening, Implant, Invisalign, Filling, Extraction, Scaling, Dentures, Root Canal Treatment, Dental Checkup, Minor Oral Surgery, each linking to its own page | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-4 | https://www.facebook.com/chindentalsurgery/reviews | Facebook page Chin Dental Surgery, linked from the clinic's website: about 1.7 thousand followers, recommended by 100% of 5 reviews; address B303-1-17 & B303-2-17 Krystal Point; newest post dated 2026-03-22 | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-5 | https://dentistpenang.my/blog/gigi-susu-sampai-umur-berapa/ | Blog (Malay), 2025-06-10: "Di Chin Lim Dental Surgery, kami mengenakan harga bermula dari RM50 hingga RM80 untuk cabutan gigi susu biasa." (baby-tooth extraction), with the note "Harga yang dipaparkan adalah berdasarkan trend pasaran semasa" | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-6 | https://dentistpenang.my/blog/veneer-gigi-di-malaysia-penang/ | Blog (Malay), 2025-06-11, at Chin Lim Dental Surgery: "Veneer Komposit pada harga sekitar *RM250 hingga RM600 sebatang"; porcelain veneers "*RM900 hingga RM1,500 sebatang"; "Harga ini merangkumi konsultasi, cetakan digital, dan sesi pemasangan." | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-7 | https://dentistpenang.my/treatment/scaling-and-polishing/ | Scaling and Polishing page: consultation, scaling, polishing and optional fluoride treatment explained; no price | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-8 | https://dentistpenang.my/treatment/tooth-filling/ | Tooth Filling page: procedure explained; no price | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-9 | https://dentistpenang.my/treatment/porcelain-crowns/ | Porcelain Crowns page: procedure explained; no price | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-10 | https://dentistpenang.my/blog/harga-crown-gigi-malaysia/ | Blog (Malay): general crown prices, "di klinik swasta, harga untuk satu crown gigi biasanya bermula sekitar RM800 hingga RM2,500" | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-11 | https://dentistpenang.my/treatment/dental-implants/ | Dental Implants page: endosteal, subperiosteal, denture implants and All-on-4; "A treatment plan including X-rays and 3D scans will be used to precisely place the implants."; "You will be under local anesthesia or sedation for comfort."; no price | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-12 | https://dentistpenang.my/blog/dental-implant-price-penang/ | Blog, 2025-06-30, general cost guide: "A single dental implant in Penang typically costs between RM 5,000 and RM 10,000 per tooth."; CT scan "may be charged separately at RM 200 to RM 600"; "Call today to book your implant consultation with Chin & Lim Dental Penang. Our team can assess the case, explain suitable options, and provide a clearer cost breakdown based on the patient’s needs." | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-13 | https://dentistpenang.my/blog/harga-implant-gigi-malaysia-vs-thailand/ | Blog (Malay), 2025-12-12: implant price ranges followed by "Penafian: Harga yang dinyatakan di atas adalah anggaran umum pasaran setakat tahun 2025" | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-14 | https://dentistpenang.my/faq/ | FAQ: "most of our clinics are open from 9AM to 9 PM"; "We strive to accommodate emergency appointments as soon as possible during our regular business hours."; "Yes, we provide dental care for patients of all ages, including children."; "We offer preventive care, pediatric cleanings, fluoride treatments, and other services for your little one." | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-15 | https://dentistpenang.my/treatment/dental-xray/ | Dental X-ray page: "we use advanced X-ray technology to ensure accurate diagnosis and effective treatment planning"; bitewing, periapical and panoramic X-rays and the appointment steps (preparation, positioning, imaging, completion) explained; no price | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-16 | https://www.google.com/maps?cid=9787605372477744940&hl=ms | Google listing, Malay view 2026-09-18: reviews dated 2022-04-11 to 2026-07-07, one with an owner reply (2024-07-30); a 3-star review of 2022-04-11 about a filling has no reply | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-17 | https://www.google.com/maps?cid=9787605372477744940&hl=zh-CN | Google listing, Chinese view 2026-09-18: reviews dated 2025-07-15 to 2026-06-21, four with owner replies; a 1-star review of 2025-08-01 disputes a charge at the end of orthodontic treatment and has no reply | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-18 | https://www.google.com/maps?cid=9787605372477744940&hl=id | Google listing, Indonesian view 2026-09-18: five 5-star reviews dated 2025-12-10 to 2026-06-03, each with an owner reply | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-19 | https://www.tripadvisor.com/Search?q=Chin+Dental+Surgery&geo=298302 | Tripadvisor search 2026-09-18 for "Chin Dental Surgery" in Penang: results are restaurants and an attraction only, no listing for the clinic | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-21 | https://dentistpenang.my/treatment/braces/ | Braces page: "we offer a few different types of braces to suit each patient’s needs and preferences"; separate pages for conventional and Damon braces | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-22 | https://dentistpenang.my/treatment/invisalign/ | Invisalign page: "Invisalign Platinum Provider", "Over 1,000 successful invisalign cases completed", "Up to 36 months instalment"; no fee | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-23 | https://dentistpenang.my/treatment/minor-oral-surgery/ | Minor Oral Surgery page: tooth extractions including wisdom teeth, dental grafting, abscess drainage, frenectomy, cyst or tumor removal; "Most minor oral surgeries are performed under local anesthesia, so you’ll be awake but won’t feel pain in the area. Sedation options are available if you’re anxious about the procedure." | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-24 | https://dentistpenang.my/contact/ | Contact page: "Opening Hours" "Mon-Sun: 9:00am - 9:00pm"; Krystal Point address, phone 04-645 1005 and WhatsApp 011-1658 6161; company Chin & Lim Dental Sdn Bhd | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-25 | https://dentistpenang.my/about/ | About page: treatments offered; "Our Panels": MiCare, Medident, Inova; no mention of foreign or international patients | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-26 | https://dentistpenang.my/blog/invisalign-cost-penang/ | Blog: "Get Your Personalised Invisalign Quote at Chin & Lim Dental"; "At Chin & Lim Dental, patients can ask about available payment options during consultation." | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-27 | search:best dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Loh Dental Penang, 3 SmileBay Dental Surgery - Air Itam; web page 1 in order: dentistpenang.my, whatclinic.com, penangdentalsurgery.com, thegardendental.com.my, familydental.my, kliniknearme.com.my, islandhospital.com, smilebaydental.com | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-28 | search:English speaking dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 The Garden Dental, 2 Klinik Pergigian Dentabay Georgetown, 3 A Dental Bayan Lepas; web page 1 in order: dentistpenang.my, penangdentalsurgery.com, whatclinic.com, islandhospital.com, wongandsimdental.com, livingsmiledental.com, pah.com.my, hlwe.com.my, smilebaydental.com | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-29 | search:dental implants Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Artius Penang Dental Specialist Centre, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: smilebayimplantcentre.com, wongandsimdental.com, dentaldepartures.com, hlwe.com.my, smilebaydental.com, dentistpenang.my, whatclinic.com, familydental.my, islandhospital.com, thegardendental.com.my | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-30 | search:emergency dentist Penang | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Klinik Pergigian Dentabay Georgetown, 2 The Garden Dental, 3 A Dental Bayan Lepas; web page 1 in order: pah.com.my, hlwe.com.my, en.pusatsejahtera.usm.my, islandhospital.com, dentalclinicclosetome.my, wongandsimdental.com, cozytdentalseremban.com.my, quaydentalpenang.com | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-31 | search:Penang dental clinic for expats | Google 2026-09-18 (English, gl=my, non-personalised): no AI Overview; local results 1 Penang Dental Surgery, 2 The Garden Dental, 3 Wong & Sim Dental Clinic (Pulau Tikus); web page 1 in order: dentistpenang.my, penangdentalsurgery.com, islandhospital.com, wongandsimdental.com, familydental.my, smilebaydental.com, dentaldepartures.com, erufucare.com | 2026-09-18 |
| chin-lim-dental-krystal-point-deepen-32 | search:Chin & Lim Dental Krystal Point | Google 2026-09-18 (English, gl=my, non-personalised): dentistpenang.my is the first organic result for the clinic's name | 2026-09-18 |
| chin-lim-dental-krystal-point-platforms | https://www.hotfrog.com.my/company/AUo2qRrrdQ20S2JepAbJVQ/klinik-pe… | Hotfrog Malaysia listing "Klinik Pergigian Chin Dental Clinic & Surgery Bayan Lepas", Krystal Point, B 303-1-17 & B 303-2-17, Jalan Sultan Azlan Shah, 11900 Bayan Lepas, phone +60 4-645 1005 (the clinic's address and phone), verified on Hotfrog since 2026-02-14: "No reviews yet" with a "Write a review" control (checked 2026-10-02) | 2026-10-02 |
| chin-lim-dental-krystal-point-deepen-20 | https://www.google.com/maps?cid=9787605372477744940&hl=en | Google listing "Klinik Pergigian Chin Dental Clinic Bayan Lepas" (Dental clinic, Cosmetic dentist, Dental implants periodontist), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 4.9 from 1158 reviews (1★ 9 / 2★ 1 / 3★ 2 / 4★ 20 / 5★ 1126); 10 distinct reviews read, dated 2023-08-10 to 2026-10-04, 2 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews. |
| 2026-09-18 | Re-read on 2026-09-18 together with a neighbouring clinic's re-read: the clinic's website documents X-ray imaging, care for children, emergency appointments, structured data and daily opening until 9 pm, and names four dentists at this branch; the clinic replies to Google reviews, which show no repeated complaint. The website gives its own fees only for baby-tooth extraction and veneers, with no price list. No statement about foreign patients and no Tripadvisor listing were found. The Malaysian Dental Council register lists eight practitioners at this premise, including both dentists on this card. Google: 4.9 from 1,148 reviews, newest read dated 2026-07-30. |
| 2026-08-25 | License verification 2026-08-25 against MDC registry: found and matched both named doctors -- Dr. Chin Hoi Cheng (3713, principal registration at this exact premise, year 2026) and Dr. Elben Lim Jo Han (3324, secondary/OTHERS registration here, principal registration at his own separate E.L. Lim clinic in Bayan Lepas, year 2026). Premise confirmed as an active registered dental clinic; MDC has no separate clinic license number, so no clinic licence number is shown. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged (Maps lists the profile as 'Klinik Pergigian Chin Dental Clinic Bayan Lepas' / 'Chin Dental Surgery' rather than 'Chin Lim Dental'); recorded Google rating 4.9, review count up from - to 1,132, geo coordinates, and Maps place URL. |
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